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My Guardian - Aged & Disability Care
Service CoordinatorMy Guardian - Aged & Disability Care • Sydney, AU
Service Coordinator

Service Coordinator

My Guardian - Aged & Disability Care • Sydney, AU
Less than 1 hour ago
Job description

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:

  • Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
  • Coordinate staff rostering and scheduling in full adherence to the SCHADS Award to ensure all shifts are effectively covered and services run smoothly.
  • Triage and action a high volume of inbound calls and emails efficiently, serving as a primary point of contact for operational inquiries.
  • Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
  • Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
  • Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:

  • Able to work in a fast-paced environment.
  • Excellent communication and listening skills
  • Compassionate, patient, and caring nature
  • High level of organisational skills
  • Ability to work independently
  • Competent using Google Docs and able to learn business systems quickly
  • Sound computer skills in Office and Excel (or similar)
  • Competitive salary package
  • Onsite gym
  • Supportive and positive office culture
  • Weekly Friday afternoon drinks and nibbles at Head Office
  • Healthy snacks and refreshments

Please note that only shortlisted candidates will be contacted.

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Service Coordinator • Sydney, AU

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