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Mighty Quinn's is seeking an experienced and dedicated Duty Manager to join our team in Yokine, WA. As Duty Manager, you will be responsible for overseeing the day-to-day operations of our establishment, ensuring exceptional customer service and efficient management of our staff. This is a full-time position, offering the opportunity to play a key role in the success of our thriving hospitality business.
What you'll be doing \n
Supervise and coordinate the activities of all front-of-house and back-of-house staff to deliver a seamless customer experience
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Manage customer inquiries, reservations, and complaints, ensuring prompt and effective resolution
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Oversee inventory, stock control, and ordering processes to maintain optimal levels of supplies and resources
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Enforce compliance with health, safety, and licensing regulations to maintain a safe and compliant work environment
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Assist with the development and implementation of operational policies, procedures, and training programs
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Provide leadership, mentoring, and support to the team to foster a positive and productive work culture
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Collaborate with the management team to identify and implement process improvements and cost-saving measures
What we're looking for \n
Minimum 2 years of experience in a management or supervisory role within the hospitality industry
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Strong customer service orientation and excellent interpersonal and communication skills
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Proven ability to lead and motivate a team, and foster a positive and productive work environment
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Proficient in inventory management, budgeting, and financial reporting
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Thorough understanding of health, safety, and licensing regulations applicable to the hospitality industry
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Exceptional problem-solving and decision-making skills, with the ability to respond effectively to challenging situations
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Flexible and adaptable, with the ability to work well under pressure and manage multiple priorities
What we offer \n
Competitive salary and bonuses
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Opportunities for career development and progression
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Comprehensive training and support to help you succeed in your role
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A collaborative and supportive work environment with a focus on work-life balance
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Discounts on food and beverages at our establishments
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Employee wellness programs and social events
About us \n
Mighty Quinn's is a leading hospitality group with a growing portfolio of well-known restaurants and bars. We are committed to providing our customers with exceptional dining experiences and creating a vibrant and inclusive work culture for our employees. Join our team and be a part of our continued growth and success.
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No Sponsorships available at this time.
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Duty Manager • Perth, WA, AU
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