Demand Planning Co-Ordinator

Turn data into decisions that keep Australia's healthcare supply chain moving

At Sigma Healthcare, we play an essential role in helping Australians access the medicines and healthcare products they need. Supporting leading pharmacy brands including Chemist Warehouse, Amcal and Discount Drug Stores, we're continuing to invest in our people, technology and supply chain capability to deliver exceptional outcomes for customers nationwide.

We're looking for a Demand Planning Coordinator to join our Operations Planning team.

This is an exciting opportunity for someone with strong analytical capability and a passion for supply chain planning to build their career within one of Australia's largest healthcare supply chains. While the role has a primary focus on demand planning and forecasting, you'll also gain exposure to supply planning, inventory optimisation and supplier collaboration, giving you the opportunity to develop broader end-to-end planning expertise.

A day in the life of a Demand Planning Coordinator:

As a key member of the Operations Planning team, you'll support the forecasting and planning processes that ensure the right products are available when and where customers need them.

Key responsibilities include:

• Supporting the development and maintenance of demand forecasts through analysis of sales trends, historical performance and market insights.
• Managing new product launch planning, store allocations and promotional forecasting activities.
• Monitoring forecast performance and identifying risks and opportunities to improve forecast accuracy.
• Producing reports, planning insights and performance analysis for stakeholders and senior leaders.
• Collaborating closely with Sales, Marketing, Category, Supply Planning and Supplier partners to align plans and assumptions.
• Supporting inventory health and product availability outcomes across the portfolio.
• Maintaining planning data and working within systems such as SAP IBP and SAP.
• Contributing to continuous improvement initiatives that enhance planning processes and forecasting accuracy.

Who are we looking for?

You'll bring a curious mindset, strong commercial awareness and a passion for using data to solve problems. We're interested in candidates who have:

• Experience in demand planning, forecasting, inventory management, supply planning or analytical supply chain roles.
• Strong analytical and numerical skills with the ability to identify trends and provide meaningful insights.
• Advanced Excel skills and experience working with planning or ERP systems.
• Excellent stakeholder engagement and communication skills.
• High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Exposure to SAP, SAP IBP, APO or similar planning platforms.
• Experience within FMCG, retail, pharmaceutical or wholesale environments.
• Understanding of demand planning, supply planning or S&OP processes.

Interested in Supply Planning?

Alongside this opportunity, we're also recruiting for a Supply Planner within the same Operations Planning team. If your experience is more aligned to supplier management, replenishment planning, inventory optimisation and supply continuity, we'd still love to hear from you. Our recruitment team will consider suitable applicants across both opportunities.

What the Supply Planner will be doing:

No two days are the same, but you can expect to:

• Review sales trends and forecasting performance across your categories.
• Meet with Marketing, Category and Commercial teams to understand upcoming activity.
• Investigate inventory risks and product availability challenges.
• Partner with suppliers and planning colleagues to align demand and supply plans.
• Analyse data and provide recommendations that improve forecast accuracy and customer service outcomes.

Who are we looking for?

You might be an Analyst, Planner, Inventory Coordinator, Supply Planner or recent Supply Chain graduate looking to take the next step in your career.

You'll thrive in this role if you:

• Enjoy working with data and turning insights into actions.
• Are naturally curious and love solving problems.
• Can build strong relationships across different teams.
• Have a strong eye for detail and enjoy working in a fast-paced environment.
• Want to develop your career in demand planning, forecasting and end-to-end supply chain management.

Why join us?

• Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long‑term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.
• Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.
• Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.
• Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.
• Exclusive savings – Access generous employee discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank and novated leasing.
• Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.
• Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.
• Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.

About us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

Apply now

Whether you're already working in demand planning, are an early-career supply chain professional looking to specialise, or you're a Supply Planner interested in broadening your planning capabilities, we'd love to hear from you.

Join us and help shape the future of healthcare supply planning in Australia.