Talent.com
RGIT Australia
Home Care Team Leader: Lead, Coach & Improve CareRGIT Australia • Fairfield, AU
Home Care Team Leader: Lead, Coach & Improve Care

Home Care Team Leader: Lead, Coach & Improve Care

RGIT Australia • Fairfield, AU
28 days ago
Job description

Full-time Permanent Mid-level Senior

Posted 27 Aug 2026

Description

People First Healthcare | Full-Time | Fairfield, NSW

About Us

At People First Healthcare, we’re dedicated to placing people at the centre of every decision we make. As an inclusive and values-driven organisation, we deliver high-quality care and services designed to meet the unique needs of our diverse communities. Guided by our core values of Respect, Integrity, and Continuous Improvement, we empower both our consumers and our team members to thrive.

The Role

We are seeking an experienced Team Leader to provide leadership, guidance and operational support across our Home Care and NDIS services.

This is an exciting opportunity for a people-focused leader who is passionate about delivering high-quality, person-centred care while supporting and developing a team. You will act as a key link between management, employees, consumers and their families, ensuring services are delivered efficiently, compliantly and in line with individual care needs.

Reporting to the Support at Home Manager, you will oversee day-to-day team performance, client care planning, compliance, service delivery and continuous improvement.

Key Responsibilities

  • Provide day-to-day leadership, guidance and support to team members, fostering a positive, collaborative and high-performing culture.
  • Recruit, onboard, train and supervise team members, ensuring they have the skills and resources required to deliver excellent care.
  • Monitor team and individual performance, provide coaching and feedback, and support ongoing professional development.
  • Set and monitor KPIs and support employee engagement and accountability.
  • Conduct client assessments and develop, implement and review personalised care plans and NDIS plans.
  • Work closely with consumers, families, care providers and healthcare professionals to establish and achieve individual care goals.
  • Build strong relationships with consumers and families and act as a key point of contact for enquiries, concerns and service-related matters.
  • Ensure client records, care plans, progress notes and other documentation are accurate, current and completed within required timeframes.
  • Ensure services are delivered in line with relevant legislation, policies, accreditation standards and funding requirements.
  • Support monthly compliance audits and ensure delegated actions are completed.
  • Identify and manage potential risks, safety concerns and service issues.
  • Drive continuous improvement initiatives to enhance care quality, processes and service delivery.
  • Support the day-to-day operations of the business unit and report key findings and issues to the Support at Home Manager.
  • Prepare and contribute to weekly operational reports.
  • Foster effective communication and collaboration across care providers, clients, families, Care Managers and other stakeholders.
  • Identify opportunities to strengthen existing client relationships and support business growth where appropriate.

About You

  • Demonstrated experience in home care, aged care, care management, NDIS or a related healthcare setting.
  • Previous experience in a leadership, supervisory or management role with Strong organisational, problem-solving and time-management skills.
  • Excellent communication and relationship-building skills, with the ability to engage effectively with consumers, families and stakeholders.

What We Offer

  • Competitive salary and benefits.
  • Retail and homeware discounts.
  • Career development and growth opportunities.
  • A collaborative, inclusive and values-driven workplace.
  • The opportunity to lead and develop a growing team.
  • Meaningful work making a genuine impact in the lives of consumers and their families.

How to Apply

If you’re ready to make an impact as a Team Leader – Home Care submit your resume and cover letter outlining your experience and suitability for this role.

People First Healthcare is proud to be an equal opportunity employer. We celebrate diversity and encourage applications from all backgrounds.

#J-18808-Ljbffr

Create a job alert for this search

Home Care Team Leader: Lead, Coach & Improve Care • Fairfield, AU

Similar jobs

Team Leader - Consumer Peer Work

Eating Disorders VictoriaMelbourne, AU

Eating disorders are complex and debilitating mental illnesses that affect up to 1 in 20 people.Like any mental health disorder, they are not the fault of the individual and can affect anyone no ma... Show more

 • Promoted

Remote Care Coordinator & Health Coach for Chronic Care

Amplar HealthMelbourne, AU
Remote

A healthcare service provider in Australia is offering a permanent role for a Registered Nurse or Allied Health Professional to support individuals with complex health needs through health coaching... Show more

 • Promoted

Home Care Worker

Mercy Aged and Community Care LtdHughesdale, VIC, AU

Please upload resume, cover letter and other documentation as listed in the job ad.Jodie McNamara - Team Leader (JMcNamara@mercy.Where there's life, there's Mercy.Where there's care, there's You.Th... Show more

Team Leader

DXC TechnologyMelbourne, VIC, AU

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovati... Show more

Build Team Leader

PrixCar Services Pty LtdWilliamstown, AU

PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage, with more than 25 depots across ... Show more

 • Promoted

Junior Category Manager - Home & Living

KoganSouth Melbourne, VIC, AU

We have an exciting new opportunity for a Junior Category Manager to join our growing Home & Appliances team at Kogan.We're looking for a commercially-minded and outcomes-driven Junior Category... Show more

Therapy Team Lead - Allied Health (NDIS, Hybrid)

genUMelbourne, AU

U is seeking a Therapy Team Lead based in Geelong, Australia.This full-time permanent role offers hybrid working and is perfect for those passionate about supporting Allied Health professionals.The... Show more

 • Promoted

Team Leader - Commercial Sales

COSMelbourne, AU

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.An exciting opportunity exists to join one of Australia’s high growth private businesses.COS is a fami... Show more

 • Promoted

Senior Team Leader — Member Services & Coaching

Aware SuperMelbourne, AU

A leading superannuation fund in Melbourne seeks a Team Leader for the Member and Adviser Help Centre.You will lead a high-performing team, ensuring a 'Members First' experience while managing comp... Show more

 • Promoted

Clinic & Nursing Leader: Operations, Growth & Care

GeneaMelbourne, AU

A leading fertility clinic in Melbourne is seeking an experienced Nurse Unit Manager & Clinic Manager to oversee operations and lead the nursing team at their Heidelberg clinic.This role combines c... Show more

 • Promoted

Clinical Trial Manager

Precision For MedicineMelbourne, AU

Precision for Medicine is not your typical CRO.At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost... Show more

 • Promoted

Remote Health Coach: Telehealth & Chronic Care

Bupa AustraliaMelbourne, AU
Remote

A leading healthcare provider in Melbourne is seeking a Health Coach to deliver personalized health services aimed at managing chronic conditions.The ideal candidate will have nursing qualification... Show more

 • Promoted

Team Leader, Credentials and Assessments

Australian Association of Social Workers (AASW)Melbourne, AU

Team Leader, Credentials and Assessments.Team Leader, Credentials and Assessments.Be among the first 25 applicants.Lead credential assessments and service quality.As the Team Leader, Credentials & ... Show more

 • Promoted

Sales Leader, Foodservice Growth & Team Building

people2peopleMelbourne, AU

A respected Australian brand is seeking a Senior Consultant to lead a sales function.This role involves building and managing a small sales team, driving sales growth, and fostering relationships w... Show more

 • Promoted

Team Leader - Customer Experience

Maribyrnong City CouncilMelbourne, AU

Full time, permanent Band 7 ($108,364 - $120,418) + 12% super + monthly ADO.Enjoy a flexible work environment;.Work in a meaningful role within a Values driven organisation.Are you a proven library... Show more

 • Promoted

Home Care Domestic Support

Uniting AgeWellBurwood, VIC, AU

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy ac... Show more

Team Leader

Probe Operations Pty LtdMelbourne CBD, VIC, AU

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better.We work hard and love a good challenge (or multiple).With clients spanning across the Pacific, A... Show more

Measure & Quote Team Leader

National TilesMelbourne, AU

Be among the first 25 applicants.Base + Super, Vehicle, Phone & Laptop.At National Tiles, we’re passionate about transforming homes with high-quality flooring solutions—and we’re building a new tea... Show more

 • Promoted

Travel Sales Team Leader

RACVMelbourne, AU

Travel Sales Team Leader – RACV.Travel Arrangements, Customer Service.Competitive salary benchmarked to industry; 38 hours week.Be part of a purpose‑driven organisation creating meaningful travel a... Show more

 • Promoted

Retail Team Leader: Inspire & Develop High-Performance Teams

Mountain WarehouseMelbourne, AU

Mountain Warehouse is seeking a Retail Leader in Uni Hill, Australia, to lead a high-performing team and enhance customer experiences.You will partner with the Store Manager, communicate effectivel... Show more