FULL-TIME FRONT OF HOUSE MANAGER WANTED
HojuBada • Melbourne, AU
30+ days ago
Job description
HongDae Korean Restaurant & Bar, located in Melbourne CBD, is looking for an experienced and reliable Front of House Manager to join our team.
We are a busy Korean restaurant operating across two levels with approximately 80 seats. We are looking for a confident and organised manager who can lead the front-of-house team, maintain excellent customer service, and support the smooth day-to-day operation of the restaurant.
Position Details
- Position: Full-Time Front of House Manager
- Location: Melbourne CBD
- Salary: Negotiable based on experience
- Availability: Must be available to work evenings, weekends and public holidays
- Immediate start available
Key Responsibilities
- Managing daily front-of-house operations
- Supervising, training and supporting FOH staff
- Preparing staff rosters and managing shift coverage
- Providing friendly and professional customer service
- Handling customer enquiries, feedback and complaints
- Coordinating with the kitchen team to ensure smooth service
- Managing reservations, table allocations and large group bookings
- Monitoring staff performance and maintaining service standards
- Opening and closing the restaurant
- Handling POS transactions, cash reconciliation and end-of-day procedures
- Ensuring the dining area complies with cleanliness, food safety and workplace safety requirements
- Assisting with stock control and ordering front-of-house supplies
What We Are Looking For
- Previous experience as a restaurant manager, assistant manager or senior supervisor
- Strong leadership and team-management skills
- Excellent communication and customer-service skills
- Ability to remain calm and organised during busy service periods
- Reliable, responsible and punctual
- Good understanding of restaurant operations
- Current Victorian RSA certificate
- Fluent or confident English communication skills
- Korean language skills are helpful but not essential
- Full Australian working rights are preferred
What We Offer
- Stable full-time employment
- Supportive and friendly working environment
- Staff meals provided during shifts
- Opportunity to take an important leadership role in a busy and established restaurant
- Long-term employment opportunity for the right candidate
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