RTO Administrator

Strategic Corporate Training – Thornton NSW

Strategic Corporate Training is a leading Registered Training Organisation (RTO) committed to delivering high-quality vocational education and training programmes to individuals and organisations across Australia, with a strong presence in the mining and resources sector. We pride ourselves on our professional approach, innovative training solutions, and commitment to supporting learner success. Our mission is to bridge the gap between education and employment, equipping participants with the skills and knowledge they need to thrive in their chosen careers.

About the role

We are seeking an experienced and detail-oriented RTO Administrator to join our team at our Thornton NSW office on a full-time basis. In this pivotal role, you will provide essential administrative and operational support to ensure the smooth functioning of our training delivery and compliance activities. As RTO Administrator, you will be instrumental in maintaining our regulatory compliance, managing critical documentation, and supporting our trainers and learners. This role is central to our operations and directly contributes to our ability to deliver quality vocational training programmes in line with Australian Skills Quality Authority (ASQA) standards.

Key responsibilities

• Manage and maintain accurate records of student enrolments, attendance, assessments and completion data in accordance with RTO compliance requirements
• Prepare and organise training schedules, venue bookings, and resources to support seamless delivery of vocational programmes
• Maintain comprehensive RTO documentation including training plans, assessment records, policies and procedures
• Coordinate with trainers and assessors to ensure timely submission of marks, feedback and assessment documentation
• Manage student enquiries and provide administrative support throughout the student journey, from initial enquiry through to course completion
• Liaise with external stakeholders including employers, government bodies and funding agencies as required
• Assist with the preparation and coordination of audits and compliance activities to meet ASQA standards
• Maintain filing systems and databases, ensuring information is organised, accessible and secure
• Support the preparation of reports and statistical data on training delivery, student outcomes and programme performance
• Contribute to continuous improvement processes and assist with the implementation of policy updates and procedural changes

What we're looking for

• Experience as an RTO Administrator or in a similar administrative support role with understanding of vocational education or training environments
• Excellent organisational skills with the ability to manage multiple priorities and meet strict deadlines
• Proficiency with computer skills, including learning management systems (LMS) and Microsoft Office applications
• Strong written and verbal communication skills with the ability to interact professionally with diverse stakeholders
• Meticulous attention to detail, particularly in relation to record-keeping and compliance documentation
• Professional discretion and the ability to handle sensitive or confidential information appropriately
• A proactive approach to problem-solving and a willingness to support colleagues across the organisation

Desirable but not essential

• Knowledge of RTO compliance requirements and familiarity with ASQA standards and VET regulatory frameworks
• Previous experience within the mining or resources sector would be highly regarded but is not essential
• Experience within an RTO environment and/or student management systems and data entry would be advantageous

What we offer

Strategic Corporate Training is committed to creating a supportive and inclusive workplace where our team members can thrive. We offer:

• Competitive salary commensurate with appropriate experience
• Ongoing professional development and training opportunities in vocational education and RTO compliance
• A collaborative team environment where your contributions are valued and recognised
• Flexible working arrangements to support work-life balance
• Access to employee wellbeing resources, including coffee and snacks in house
• Employee of the month program
• Quarterly team-building and social events
• The opportunity to make a meaningful impact in the vocational training sector and support learner success
• Career progression opportunities within our growing organisation

We encourage applications from candidates with diverse backgrounds and experiences.

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