Job Description
Industry leading Data & Analytics SaaS Vendor | Sydney | In office 3-4 days per week The Company \n
Our client is an industry leading Data, Analytics and Business Intelligence SaaS vendor , helping organisations turn complex data into actionable insights and make faster, more informed business decisions.
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Due to continued growth across the ANZ region, they are looking to hire a driven and commercially minded Account Manager to manage and grow an established portfolio of approximately 120 existing customers .
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This is an excellent opportunity for an ambitious SaaS sales professional - Account Manager or commercially focused Customer Success Manager - who enjoys developing existing customer relationships, uncovering new opportunities and driving revenue growth across an established account base.
The Role \n
Reporting to the Sales Manager - Account Management, you will take ownership of a portfolio of approximately 120 existing mid-market customers across Australia and New Zealand, with a strong focus on:
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\n - Growing revenue across an established customer portfolio
\n - Identifying and closing upsell and cross-sell opportunities
\n - Increasing product adoption and expanding usage across existing customers
\n - Driving customer retention, renewals and ongoing account growth
\n - Identifying new teams, departments and use cases within existing customers
\n - Developing account plans and maintaining a healthy pipeline of expansion opportunities
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What We’re Looking For \n
We're looking for someone on an upward career trajectory with energy, drive and strong commercial acumen , who is genuinely ambitious and looking to build a long-term career within SaaS sales.
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Ideally, you will bring:
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\n - 3-5 years' experience within SaaS sales - Account Management or a commercially focused Customer Success role
\n - Demonstrated experience managing and growing existing customer accounts
\n - A track record of identifying upsell, cross-sell and expansion opportunities
\n - Strong sales, pipeline management and account planning skills
\n - A proactive, inquisitive and commercially focused communication style
\n - High activity levels and the ability to effectively manage a relatively large customer portfolio
\n - Experience within Data, Analytics, Business Intelligence, SaaS, Cloud or enterprise software is required
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