At Auto & General, we’re seeking enthusiastic and compassionate Home Claims Consultants to join our growing team in North Lakes.
You’ll be a vital part of our customer support team, providing exceptional guidance and support to individuals navigating the home insurance claims process. We strive to make this experience as positive and efficient as possible for our customers.
This is a Permanent full-time role: You will be working (37.5 hours per week) on a rotational basis, with current operating hours from 6:00 AM to 6:00 PM, Monday to Saturday. You will also be required to work a Saturday shift every 7-8 weeks.
We offer a rewarding career with opportunities for growth, development, and acquisition of transferable skills within a supportive and ever growing team. Here's what sets us apart:
Exceptional customer service skills and a genuine passion for helping people.
Strong written and verbal communication skills
Proven ability to manage time effectively, prioritise tasks, and multitask in a fast-paced environment.
Strong accountability and integrity – you'll handle sensitive information with discretion and professionalism.
Prior experience in a similar role is a plus, but not required. We're committed to investing in your development and providing full training.
As Australia's fastest growing and most award-winning general insurance company, we've been growing at a record pace and we need more great people to help us stay ahead of the competition.
We provide a wide range of general insurance products including Car, Motorcycle, Home, Contents, Pet, and Travel insurance through our multi-award-winning brand Budget Direct, as well as partnerships with leading brands like Coles Insurance, ING, and Qantas.
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Home Claims Consultant • North Lakes, AU
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