IKEA Food Team Leader

Job Description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

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A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

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What you need to know

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• Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
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• 24/7 access to our Employee Assistance Program for health and wellbeing support
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• 15% Co-worker discount
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• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
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• Co-worker uniform provided
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• Free Co-worker parking
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• Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
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• Bonus programme (where eligible)
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• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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What you need to know

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• This role is Permanent Full-time, 76hrs/fortnight
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• The internal job title for this role is IKEA Food Team Leader
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• Applications close Friday 11 September 2026
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• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
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• You have the availability to work alternating weekend shifts (both Saturday and Sunday).
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About this work area

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• Leading, coaching and developing a team in a fast-paced, high-volume food environment.
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• Creating an engaging team culture focused on customer satisfaction, accountability and continuous improvement.
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• Driving sales, profitability and productivity by identifying opportunities to improve performance and grow the food business.
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• Monitoring operational KPIs including customer experience, food quality, food costs, waste management and labour efficiency.
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• Ensuring all food safety, HACCP and compliance standards are maintained and embedded throughout the team.
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• Delivering an exceptional customer experience by ensuring food areas are clean, inviting, well-stocked and ready for trade.
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• Contributing to local commercial activities, merchandising initiatives and seasonal campaigns that drive visitation and sales.
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• Supporting and leading change initiatives, helping your team adapt and succeed in a dynamic environment.
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• Working collaboratively with stakeholders across the store to contribute to overall business success.
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Who you are

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• An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.
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• Proven ability to motivate, coach and develop team members to achieve outstanding customer experiences.
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• Strong commercial awareness with experience managing sales, productivity, labour and food costs.
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• Experience maintaining food safety standards and operational compliance within a food business.
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• A customer-first mindset and the ability to see the business through the eyes of the customer.
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• Excellent communication and stakeholder management skills.
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• Resilience, adaptability and a positive approach to change.
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• A passion for food, people and creating a great workplace culture.
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We need people like you

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At IKEA, work is so much more than a job. Come join us!