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Northcott
Senior Growth & Sales Leader - End-to-End Customer GrowthNorthcott • Sydney, AU
Senior Growth & Sales Leader - End-to-End Customer Growth

Senior Growth & Sales Leader - End-to-End Customer Growth

Northcott • Sydney, AU
27 days ago
Job description

Job Detail: Senior Manager Growth and Sales

Drive Growth. Create Opportunity. Make a Difference.

At Northcott, we're committed to helping people with disability live the life they choose. We're looking for an experienced and commercially minded Senior Manager, Growth and Sales to lead customer growth, strengthen sales performance, and drive sustainable revenue outcomes across our services.

This newly created senior leadership role will oversee the full customer journey from enquiry through to service commencement, ensuring a seamless, customer-centred experience while delivering growth targets and business outcomes.

What You'll Be Doing

  • Lead Northcott's growth and sales strategy to deliver sustainable customer and revenue growth.
  • Oversee the end-to-end customer journey from enquiry through to sign-up and move-in.
  • Drive pipeline performance, conversion outcomes and sales discipline across the organisation.
  • Build and strengthen referral partnerships and business development opportunities.
  • Collaborate with Marketing, Operations and Service Development teams to achieve growth objectives.
  • Use data and insights to identify opportunities, remove barriers and improve customer outcomes.
  • Provide strategic reporting, forecasting and recommendations to senior leaders and executives.

About You

You'll be an experienced growth, sales or business development leader who combines commercial thinking with a genuine commitment to customer outcomes.

You will bring:

  • Significant experience in growth, sales, business development or commercial leadership.
  • A proven track record delivering revenue and growth outcomes.
  • Strong stakeholder engagement and relationship-building skills.
  • The ability to interpret data and translate insights into action.
  • Experience leading high-performing teams and influencing across complex organisations.
  • Knowledge of the disability, NDIS, health or community services sector (desirable).
  • Relevant tertiary qualifications in Business, Marketing, Strategy or a related discipline.

Why Join Northcott?

  • Salary packaging benefits to increase your take-home pay
  • 5 weeks annual leave
  • Fitness Passport
  • Discount and wellbeing programs
  • Flexible and inclusive workplace culture
  • Opportunity to influence organisational growth and strategic direction
  • Work for one of Australia's largest disability service providers

About Northcott

Northcott is one of Australia's largest not-for-profit disability service organisations, supporting more than 30,000 people across NSW, QLD and the ACT. For over 90 years, we've been committed to helping people with disability unlock potential, achieve their goals and live the life they choose.

How to Apply

Click Apply Now and submit your resume together with a brief cover letter outlining your experience and interest in the role.

Diversity and Inclusion Statement
Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTQIA+ identity, neurodivergence, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require any adjustments to participate in the recruitment process, have a preferred contact method, or need information provided in an alternative format, please contact recruitment at recruitment@northcott.com.auWe are here to support you — reasonable adjustments are available throughout the application process and are also available to employees in their roles beyond recruitment.

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Senior Growth & Sales Leader - End-to-End Customer Growth • Sydney, AU

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