Injury Management Assistant

Job Description

JLT Risk Solutions Pty Ltd operates as a dedicated business unit within Marsh Pacific, serving over 500 Local Government organisations across Australia with innovative risk financing and management solutions.

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We specialise in working with mutual funds and provide tailored services to protect assets, people, and communities. Our Perth team manages LGISWA, a mutual indemnity scheme and Workers Compensation Self‐Insurer, owned by all Western Australian local governments, delivering innovative risk solutions and catering to their specific needs for over 30 years.

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Injury Management Assistant

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We are seeking candidates for the following position at LGISWA, based out of the West Leederville office.

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What can you expect?

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This role is an exciting opportunity for a professional to deliver administrative services and support to our newly formed in‐house Injury Management team, which enables high‐quality claims and injury management services and processes. The role involves working collaboratively with our internal LGIS claims and injury management team and LGISWA members, service providers and external stakeholders, to help produce cost‐effective outcomes for the Scheme, supporting the best return‐to‐work outcomes for injured workers and the Scheme.

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The LGISWA Injury Management team focuses on delivering evidence‐based injury management services which help to mitigate the cost and duration of workers' compensation claims.

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We will count on you to:

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• Provide administrative support for the LGISWA Injury Management team to ensure effective management of claims within the WorkCare portfolio.
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• Assist the injury management team with processing communications, tasks or actions related to our claims via the Scheme's claims management system (SOLV).
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• Support the team with administrative and compliance‐related tasks and actions, ensuring timely communications, processes, and action items for members, injured workers and stakeholders.
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• Assist with processing workplace rehabilitation provider referrals.
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• Produce relevant reports.
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• Complete administrative tasks to ensure legislative and WorkCover WA compliance.
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What you'll ideally have:

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• Reliable administrative skills associated with process efficiency, data analysis and task prioritising.
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• Collaborative interpersonal and written communication skills.
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• Knowledge of workers compensation and injury management processes.
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• Computer literacy, including intermediate skills in MS Excel, Outlook and Word.
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• Self‐motivation and organisational skills.
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• Ability to plan independently and prioritise workloads.
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What is in it for you?

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• Leading training and development program.
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• Professional environment where your career path matters and is supported in a global organisation.
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• Flexible work arrangements.
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• Great team environment with energetic, collaborative and supportive colleagues.
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• Support for WA local governments who service communities.
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• Opportunity to travel across WA including regional and remote locations, with access to company‐provided vehicles and travel expenses covered.
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To Apply

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Please send your resume and cover letter to James Larkin, Manager – Workcare Services, via the Apply link.

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Successful applicants will be required to complete a criminal record check prior to commencement of employment.

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Marsh is an equal‐opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.