Support Worker - Bald Hills

Job Description

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Bald Hills, Queensland 4036, Australia • A$33.94 - A$44.59

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Casual Temporary Experienced

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Posted 27 Jul 2026

Description \n

About the Role:

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• Work with people who have complex behavioural issues, mental health conditions and/or trauma based backgrounds, as well as Intellectual Disability such as Level 3 Autism Spectrum Disorder.
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• Provide support across SIL houses, community and/or a hospital environments.
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• Manage behaviour escalations and potential aggressive incidents.
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• Provide person-centred support and implement Positive Behaviour Support (PBS) strategies and de-escalation techniques.
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• In some cases, assist clients to adhere and follow Mental Health Forensic Orders.
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• Located in Bald Hills and surrounding Moreton Bay/Brisbane suburbs.
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• Casual, morning/afternoon/sleepover shifts available Monday-Sunday.
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Essential skills and attributes:

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The successful applicant will demonstrate:

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• Excellent verbal and written communication skills, with the ability to communicate effectively with the client, family members and other members of the support team.
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• Strong observational skills and the ability to recognise early signs of distress, anxiety, or behavioural escalation, responding promptly using proactive and person-centered strategies.
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• The ability to remain calm, patient, and emotionally regulated in high-pressure situations while maintaining a reassuring presence.
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• Confidence in implementing Positive Behaviour Support (PBS) plans and following individualised support strategies consistently.
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• A high level of emotional intelligence, sound judgment, and the ability to adapt communication and support approaches to meet the client's individual needs.
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• A commitment to maintaining detailed, accurate documentation and communicating any changes in presentation, concerns, or incidents to the wider support team.
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• Reliability, consistency, and the ability to build trusting, professional relationships through predictable and respectful interactions.
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• A genuine commitment to promoting the client's dignity, safety, choice, and quality of life while supporting them to achieve their individual goals.
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• A strong team player.
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• NDIS Worker Screening Check and QLD Working With Childrens Check.
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• First Aid and CPR certificates.
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• Valid driver’s licence, reliable vehicle and comprehensive car insurance.
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• Working rights for Australia.
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Why you will love working for SEQUAL:

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For over 25 years, SEQUAL have been supporting people with disability across our community with care, connection, and commitment. You’ll join a team guided by SEQUAL’s core values - Support, Include, Empower - where your contribution is celebrated and your professional growth supported.

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What we offer:

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• A paid, three day induction and training program
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• Specialist training in Positive Behaviour Support, de-escalation, and trauma-informed care.
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• Supportive and experienced management, team debriefing, and wellbeing support.
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• Strong safety culture and clear risk management.
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• Access to live, online client data, behaviour plans, incident reports.
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• Opportunities to build a career in a complex specialist support environment.
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• The chance to make a genuine difference in people’s lives.
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• SEQUAL eXtra - our employee benefits program including paid parental leave for eligible permanent employees, an employee referral program and access to various discounts.
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• Salary Sacrifice - once permanent, you are eligible for our salary packaging up to $15,900 plus $2,650 Meal and Entertainment card.
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• QLeave – portable long service leave.
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Please note - only those with relevant experience will be contacted.

Company Overview \n

SEQUAL is a values-driven, not-for-profit company that was formed in May of 1999. SEQUAL began as a response to an identified need of young adults with high and complex support needs who were living at the Halwyn Centre, Red Hill.SEQUAL is an NDIS-registered provider delivering a variety of specialised supports to participants with high and complex support need which employs over 120 Disability Support workers in order to support our diverse participants.

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