HOUSEPERSONS

As a Houseperson / Runner, you will play a crucial support role within the housekeeping department, ensuring guest floors, public areas, and service spaces are maintained to world-class standards. You’ll work closely with Room Attendants and Supervisors to deliver linen, amenities, equipment, and respond to operational requests with speed and professionalism.

Key Responsibilities

• Linen & amenity delivery — Provide timely delivery of linen, guest amenities, chemicals, and housekeeping supplies.
• Public area upkeep — Maintain corridors, lift lobbies, pantries, and back‑of‑house areas.
• Rubbish & recycling removal — Safely remove waste and ensure service areas remain clean and organised.
• Room attendant support — Assist with bed stripping, deep cleaning tasks, and room readiness.
• Urgent runner tasks — Respond quickly to Supervisor and Front Office requests.
• Guest service — Provide discreet, courteous assistance when interacting with guests.
• Safety & compliance — Follow WHS, chemical handling, and manual‑handling procedures.

What We’re Looking For

• Experience in housekeeping (hotel or commercial environment preferred).
• Strong physical fitness and ability to perform manual handling tasks.
• Excellent grooming, communication, and professional presentation.
• Ability to work independently and as part of a fast‑paced team.
• Reliability, punctuality, and a commitment to 5‑star service standards.
• Availability for rotating rosters, weekends, and public holidays.

Why Join Us?

• Work in a prestigious 5‑star hotel environment.
• Supportive leadership and structured training.
• Opportunities for career progression within housekeeping and hotel operations.
• Inclusive, safe, and professional workplace culture.

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