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Bentley Recruitment
Client Services OfficerBentley Recruitment • Sydney, NSW, AU
Client Services Officer

Client Services Officer

Bentley Recruitment • Sydney, NSW, AU
4 days ago
Job description

Job Description

About the role \n

Join a high-performing private wealth team supporting HNW clients and a senior adviser. Take ownership of client service, advice implementation and account administration, with scope to develop into paraplanning or team leadership.

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  • Manage front-line client queries and administration
  • \n
  • Establish and maintain Wrap accounts
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  • Process pension payments, contributions and rollovers
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  • Assist with advice implementation and strategic recommendations
  • \n
  • Complete AML/KYC for clients including SMSF and trust accounts
  • \n
  • Prepare ROA's and provide basic paraplanning support
  • \n
  • Liaise with clients, advisers, platforms and external providers
  • \n
  • Support broader process and operational improvements
  • \n

Skills & Experience \n

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  • 2+ years’ experience as a Client Services Officer in a financial advice business
  • \n
  • Strong communication and client administration skills
  • \n
  • Experience with advice implementation and ROA's
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  • Exposure to HNW, complex clients will be favourable
  • \n
  • Resilient, reliable and highly collaborative approach
  • \n

Benefits \n

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  • KPI-based bonus linked to individual and business performance
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  • Regular salary reviews and half-yearly performance appraisals
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  • 1–2 days WFH available after successful six-month probation
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  • Strong pathway into paraplanning, Office Manager or team leadership
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  • Access to market insights and professional development opportunities
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  • Regular team lunches, events and social activities
  • \n

About the Company/Culture \n

A boutique, high-performing private wealth business with a HNW client base. The team operates within a major Australian financial services group and continues to grow.

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People enjoy working here because the team is close-knit, collaborative and genuinely invested in each other's success. Resilience, accountability and cultural fit are highly valued, with opportunities to make a meaningful contribution as the business grows.

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Client Services Officer • Sydney, NSW, AU

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