Audio Visual Solutions Lead (NSW)

The JB Hi-Fi Group brings together three of Australia’s best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S.

Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our large store network, online, and in our commercial divisions, JB Hi-Fi Business, The Good Guys Commercial and E&S Commercial.

JB Hi-Fi Group is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi Group?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As the Audio Visual Solutions Lead reporting into the Product Solutions Manager, you will be responsible for leading the end-to-end development of Audio Visual (AV) solutions tailored to JB Hi-Fi’s B2B customers. This customer-facing role ensures that all solutions are technically robust, commercially sound, and ready for seamless delivery. You will also be a key enabler of services-led selling and will work closely with Business Development Managers, Inside Sales, and Strategic Account Managers on large and complex opportunities.

Key responsibilities include, but are not limited to:

• Scoping, designing, and validating AV solutions in collaboration with the Product Solutions Manager – AV & Installs, ensuring alignment with product strategy, and leveraging JB Hi-Fi’s ecosystem of vendors, distributors, and delivery partners.
• Leveraging vendor relationships, product catalogues, and strategic distribution partners to shape solution designs and delivery methods.
• Conducting customer discovery sessions and site inspections to define technical and functional requirements.
• Presenting client-facing proposals, solution documents, and tender submissions tailored to business needs.
• Contributing to the development of standardised AV design frameworks, solution templates, and commercial documentation.
• Ensuring solutions are fully documented and transition-ready, including scope of works, bill of materials, vendor dependencies, and commercial structure.

Qualifications

To be Successful in this role, you will need:

• 6+ years in AV solution development, AV technical sales or systems integration.
• Experience in designing and developing AV solutions including meeting rooms, digital signage, hybrid collaboration environments and distributed AV.
• Client-facing experience preparing and presenting AV proposals and solution documentation.
• Strong working knowledge of modern AV solution categories, including meeting room systems, distributed video platforms, digital signage, and wireless content sharing tools used across commercial and education environments.
• Experience working with a wide range of commercial AV brands, spanning core infrastructure, control systems, display technologies, collaboration platforms, and peripheral hardware.
• Proven ability to lead multi-party solution development with vendors, distributors and delivery teams.
• Knowledge of networking and AV-over-IP technologies (e.g. VLANs, switching) and accessibility technologies.
• Valid driver’s licence, vehicle and willingness to travel for customer site visits.
• Valid Working with Children Check (or able to obtain one).
• Certifications such as AVIXA CTS, Extron Control Specialist or vendor-led AV design certifications (desirable).
• Tertiary qualifications in Technology, Engineering, Business or related field (desirable).
• Project Management certifications (e.g. PRINCE2, PMP) or Product Management certifications (e.g. Pragmatic Institute, AIPMM) (desirable).

Additional Information

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!

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