Accounts Receivable Officer

Job Description

ABOUT US

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Lake Imaging, founded in 2002 , has become the largest radiology provider in central and western Victoria , with more than 19 clinics providing a wide range of diagnostic imaging services to St John of God private hospitals, community-based clinics, and specialty centres in Melbourne, Ballarat, Geelong, and Warrnambool.

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ABOUT THE ROLE

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We're seeking an experienced Accounts Receivable Officer to join our Geelong team. This pivotal role involves managing the financial transactions related to patient accounts, ensuring the accuracy and efficiency of billing, and maintaining excellent relationships with patients and clients.

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Key Responsibilities

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• Payment Receipting: Accurately process payments and ensure timely entries.
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• Debt Management: Issue reminder statements and follow up on outstanding debtors through follow up emails and phone calls.
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• Account Queries: Investigate and resolve any queries related to accounts promptly and professionally.
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• Ledger Management: Demonstrated experience in managing a designated ledger end-to-end, ensuring all transactions are recorded accurately.
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• Collection Targets: Work diligently to achieve collection targets and contribute to the financial health of the organization.
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• Record Retention: Maintain accurate records of all transactions and interactions in line with company policies.
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• New Accounts: Assess and manage new patient accounts and claims, ensuring all information is correct and up-to-date.
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• Customer Support: Assist customers with account-related inquiries, providing exceptional service.
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• Software Proficiency: Utilize Excel and Word efficiently for data management and reporting.
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ABOUT YOU

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• Experience: Proven experience as an Accounts Receivable Officer, preferably in the health industry (highly regarded but not essential).
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• Accuracy and Speed: Capable of processing transactions accurately at a high speed.
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• Attention to Detail: Exceptional attention to detail to avoid errors and ensure accuracy in all tasks.
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• Time Management: Ability to manage time effectively, handling a steady inflow of work and meeting strict deadlines.
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• Organizational Skills: Demonstrated planning, organizational, and analytical problem-solving skills.
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• Team Player: Ability to work effectively as part of a multi-disciplinary team.
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• Attitude: Positive "can-do" attitude and a proactive approach to challenges.
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Why Join Us

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• Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
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• Paid Parental Leave: Additional leave to support new parents.
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• Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
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• Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
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• Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
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• Referral Bonuses: Financial incentives for referring great talent to our team.
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• Career Advancement: Opportunities for career growth and succession planning within an innovative company.
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• Community and Social Events: Engage in a supportive workplace with free parking and great social events.
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Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time.

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IDX employs a wide diverse range of professionals across career pathways: Clinical Specialists – Radiologists, Radiographers, Sonographers, Echocardiographers, Nuclear Medicine Technologists Nursing – Registered Nurse, Enrolled Nurse, Clinical Assistants Administration – Managers, Supervisors, Receptionists, Booking Centre Agents Shared Services – People & Culture, Marketing, Risk Management, ICT, Finance We know that the success of our business is dependent on our experienced, dedicated, and forward-thinking invaluable team.