Talent.com
GREG WHEELER CONTRACTING PTY LTD
Hotel Service ManagerGREG WHEELER CONTRACTING PTY LTD • Coolbinia, WA, AU
Hotel Service Manager

Hotel Service Manager

GREG WHEELER CONTRACTING PTY LTD • Coolbinia, WA, AU
21 days ago
Job description

About the role

GREG WHEELER CONTRACTING PTY LTD is seeking an experienced and motivated Hotel Service Manager to supervise and coordinate hotel service operations in Perth. This full-time opportunity suits a hospitality professional with strong leadership skills and a commitment to excellent guest service. You will coordinate front-office and housekeeping activities, support staff and help maintain efficient daily operations.

Key responsibilities

  • Supervise and coordinate front-office, reception, housekeeping and other hotel service staff.
  • Determine daily staffing requirements, allocate duties and maintain staff rosters and attendance records.
  • Coordinate reservations, guest arrivals and departures, room allocations and room readiness.
  • Liaise with hotel management and service teams to ensure smooth communication and effective shift handovers.
  • Monitor service standards, inspect completed work and recommend operational improvements.
  • Provide staff guidance and training, monitor performance and assist with workplace concerns.
  • Handle guest enquiries and complaints professionally and arrange appropriate solutions.
  • Oversee guest payments, cash handling, deposits, refunds and daily transaction records.
  • Prepare operational reports covering guest services, housekeeping, bookings and shift activities.
  • Explain and enforce workplace safety procedures, security requirements and guest privacy standards.

About you

  • A Diploma or higher qualification in Hospitality Management, Hotel Management or a relevant field, or at least three years of relevant experience in lieu of a formal qualification.
  • Demonstrated experience supervising hotel services or front-office operations.
  • Experience allocating duties, coordinating rosters and supporting hotel service staff.
  • Strong leadership, communication and interpersonal skills.
  • Familiarity with hotel property management systems, reservations software and online booking platforms.
  • Sound cash-handling, recordkeeping and reporting skills.
  • Ability to resolve guest complaints and respond calmly to operational challenges.
  • Knowledge of workplace health and safety, guest privacy and security procedures.
  • Strong organisational skills and attention to detail.
  • Availability to work rostered shifts, including weekends and public holidays.

About us

GREG WHEELER CONTRACTING PTY LTD provides recruitment and staffing services, connecting businesses with suitable workers. We support employers in finding personnel who meet their operational needs and help candidates access employment opportunities.

Create a job alert for this search

Hotel Service Manager • Coolbinia, WA, AU

Similar jobs

Client Manager

MonadelphousPerth, WA, AU

High Energy Service (HES), a Monadelphous Business, is currently seeking a Client Manager to join our Wangara-based team.The Client Manager plays a vital role in leading the planning and delivery o... Show more

Restaurant Manager

Zeus Street GreekMidland, WA, AU

You will inspire and develop your leadership team, drive performance through people, and manage your restaurant’s P&L.This is a hands-on leadership role where you will maintain the highest stan... Show more

Management & Senior Leadership (Hospitality, Tourism & Food Services) - Cater Care

Cater CarePerth, WA, AU

Work for a market leader with a talented & friendly team.Opportunities for career development and progression.Lead our contract, team and business to success.Job security - Permanent positions ... Show more

Service Coordinator - WA

DaikinForrestfield, WA, AU

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning.The foundation of its success and continued growth is truly in our people, who s... Show more

Restaurant Manager

Grill'dHarrisdale, WA, AU

At Grill’d, we’re all about serving up epic vibes, unforgettable moments, and careers that sizzle.With over 20 years of success, 175+ restaurants, and bold plans to grow, we’re looking for.Leadersh... Show more

Duty Manager

Belgravia Health & Leisure Group Pty LtdBelmont, WA, AU

WA, Belmont Oasis Leisure Centre - Belmont 6104.WA, Belmont Oasis Leisure Centre - Belmont 6104.Great career paths and development with an entrepreneurial organisation.Multiple casual positions ava... Show more

Junior Restaurant Manager

Grill'dApplecross, WA, AU

We’re opening more restaurants, expanding into new locations across Australia, and taking our Drive Thru footprint to the next level.Add a fresh, elevated menu and a laser focus on developing our l... Show more

Ramp Services Officer

Network Aviation Pty LtdPerth, WA, AU

Network Aviation, you will work in small crews on our A320 and F100 aircraft.Your responsibilities will include; loading and unloading of baggage and freight, fleet cleaning, baggage make up servic... Show more

Front of House - General Manager, Venue Manager and Assistant Venue Manager

The Sporting GlobePerth, WA, AU

Join Our Winning Team at The Sporting Globe Bar!.The Sporting Globe Bar and Grill is a popular sports bar and grill chain that offers function, casual dining, and a large bar space with TAB based i... Show more

Senior Manager, Pre-Sales & Architecture

Hexagon Autonomy & PositioningPerth, WA, AU

Hexagon’s Safety, Infrastructure and Geospatial (SIG) .Mentor and lead a dedicated team of solution architects throughout the region managing priorities, upskilling, succession planning and efficie... Show more

Restaurant Managers

Grill'dHarrisdale, WA, AU

Restaurant Managers - Join Grill’d’s Growth Story .We’re opening more restaurants, expanding into new locations across Australia, and taking our Drive Thru footprint to the next level.Add a fresh, ... Show more

Automotive - Service/Ops Manager - Parts & Service Perth

Automotive RecruitmentPerth, WA, AU

Our client has a strong reputation for .We are searching for an experienced .This pivotal leadership role oversees service teams/operations/warehousing, ensuring delivery of the agreed goals and bu... Show more

Venue Manager - Merrywell

Crown PerthPerth, WA, AU

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people... Show more

Pursuit Manager

ArcadisPerth, WA, AU

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 34,000 people, in over 30 countries, dedic... Show more