Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Description
Employment Type \n
Permanent
Closing Date \n
31 Dec :59pm
Job Title \n
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
\n
Job Summary
\n
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description \n
Ready to Make a Difference? Join Our Iconic Team at Telstra!
\n
At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
\n
Opportunities available across these locations:
\n
- \n
- \n
ARARAT
\n - \n
HAMILTON
\n - \n
HORSHAM
\n - \n
WARRNAMBOOL
\n - \n
WARRNAMBOOL GATEWAY
\n
\n
WhatYou’llBe Doing:
\n
- \n
- \n
Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
\n - \n
Be the Go-To Tech Expert: Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.
\n - \n
Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
\n - \n
Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
\n
\n
Salary and Benefits:
\n
- \n
- \n
Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
\n - \n
Leave Options: Take advantage of 16 weeksof paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability topurchaseup to 4 weeks ofadditionalleave .
\n - \n
Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedInLearning, anddevelop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
\n - \n
Flexibility: We offer flexible working hours and a supportive approach to parental leave— do it your way!
\n - \n
Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
\n - \n
Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
\n
\n
Is itYouWe’reLooking For?
\n
- \n
- \n
Great Communication Skills: You’rea naturalat connecting with people and making their day better.
\n - \n
Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
\n - \n
Sales Drive: You’remotivated to achieve (and exceed!) sales targets and KPIs.
\n - \n
Passion for Learning: You’reeager to grow and develop your skills in a dynamic environment.
\n - \n
Resilience and Positivity: You have a can-do attitude, even when things get busy.
\n - \n
Customer-Facing Experience: Previousexperience is a plus but notrequired—bring yourenthusiasmandwe’llteach you the rest!
\n
\n
When you become part of the Telstra team,you’rejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Wecan’twait to see whatyou’llbring to our team!
\n
#J-18808-Ljbffr