Solutions Engineer

Solutions Engineer | Melbourne, Australia | Hybrid | Pax8

Shape the Future of Cloud and AI Solutions with Pax8 Australia

Join Pax8 as a Solutions Engineer in Australia and help Managed Service Providers unlock the power of cloud, security, infrastructure, productivity, and AI solutions through the world's leading cloud marketplace.

Why This Opportunity?

This is more than a traditional pre-sales role. You'll sit at the intersection of technology, partner success, and innovation, helping businesses navigate a rapidly evolving cloud and AI landscape. As Pax8 continues to transform how technology is bought, sold, and managed, you'll grow alongside emerging technologies while building deep expertise across some of the industry's most exciting solution areas.

Life at Pax8

Pax8 is redefining the technology marketplace through automation, expertise, and innovation. We believe in empowering our people to learn boldly, collaborate openly, and make a meaningful impact every day. You'll join a high-performing team that values curiosity, ownership, and continuous growth.

What You'll Be Doing

• Partner with Channel Account Managers to deliver compelling technical and commercial solution conversations
• Guide partners through cloud, security, continuity, productivity, infrastructure, and operational technology opportunities
• Deliver engaging demonstrations that showcase real business outcomes and value
• Support proof-of-concept deployments and architecture discussions across diverse customer environments
• Act as a trusted subject matter expert for assigned solution portfolios
• Create technical resources, implementation guides, and educational content that enable partner success
• Collaborate with cross-functional teams to improve partner experiences and accelerate adoption
• Troubleshoot deployment challenges and help partners achieve successful outcomes

The Impact You'll Make

Every conversation you lead will help partners make better technology decisions for their customers. Your expertise will directly influence cloud adoption, partner growth, solution success, and the overall customer experience, helping businesses across Australia and New Zealand become more productive, protected, and prepared for the AI economy.

What Success Looks Like

We're looking for someone who brings:

• Demonstrated technical, solutions engineering, pre-sales, or consulting experience
• A genuine passion for technology, cloud platforms, and continuous learning
• The ability to translate complex technical concepts into clear business value
• Strong presentation and communication skills across both technical and non-technical audiences
• A customer-first mindset and a desire to create exceptional experiences
• Confidence navigating unfamiliar environments and solving technical challenges
• Experience collaborating with sales teams and external stakeholders
• One or more industry certifications, such as Microsoft Fundamentals, Azure Fundamentals, CompTIA A+, Security+, or Network+
• A degree in Information Technology, Computer Science, or equivalent practical experience

Trust and Hiring

At Pax8, we care deeply about building genuine, trust-based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you. We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Everyone Is Welcome Here

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Australia.

Benefits

Benefits information could not be retrieved from the referenced Pax8 benefits library. Insert the Australia benefits boilerplate and salary information here before posting.

Melbourne Office

Office description could not be retrieved from the referenced Pax8 office library. Insert the Melbourne office boilerplate here before posting.

Grow Beyond the Role

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background Checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal Opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/ Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights to stay productive, protected and prepared for the AI economy. Learn more at pax8.com. Our purpose is to help every small business turn their dreams into reality through the power of technology. Culture is important to us, and at Pax8, its business, and it IS personal. We embody—Compassionate Candour—by aiming to assist others with candid, actionable feedback. We—Seek to Understand—by being open, curious, and committed to learning. We believe in—We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in—Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to—Light Up Learning—by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are—Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals. At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!

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