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KPay Group (KPay) is a leading fintech company empowering businesses of all sizes with simple, smart, seamless, and secure technology solutions. Serving 95,000+ merchants across Hong Kong, Singapore, Japan, and Australia, we help businesses grow through an integrated platform for payments, financial management, and digital transformation.
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Backed by USD 55 million in Series A funding —the largest global payments-sector Series A in 2024 —KPay has been recognised as Forbes Asia's 100 to Watch (2025) and PayFac of the Year (2025) .
About the Role \n
We are looking for a Merchant Onboarding Associate to join our Melbourne team and support merchant activation across Australia.
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As the dedicated Merchant Onboarding team member in Melbourne , you will take ownership of onboarding cases and work closely with Business Development, Compliance, and HQ Operations to ensure merchants progress from signed agreement through to successful activation.
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You will coordinate across internal teams, review onboarding and KYC documentation, identify outstanding requirements, manage onboarding pipelines, and ensure cases are progressed accurately and within SLA.
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This role is ideal for someone who is highly-organised, detail-oriented, proactive, and comfortable taking ownership in a fast-paced fintech environment.
What You’ll Do \n
What We’re Looking For \n
Nice to Have \n
Why Join KPay? \n
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Merchant Onboarding Associate • Melbourne, VIC, AU
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