M365 Specialist (Administration & Support)

Job Description

About FinXL IT Professional Services

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FinXL IT Professional Services is a leading Australian IT consultancy that partners with enterprise and public sector clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across secure government, finance, telecommunications, and enterprise sectors.

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The Opportunity

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Advance your consulting career and join the FinXL team as a Subject Matter Expert (SME) in Microsoft 365 Administration & Support. In this role, you will play a critical part in engineering, configuring, and operating mission-critical M365 and Azure environments within a heavily regulated, high-security program of work.

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This is a long-term engagement featuring an initial 12-month contract, with a view to extend through to March 2029.

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Key Responsibilities

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• M365 Engineering & Operations: Engineer, configure, and operate core M365 services including Exchange Online, SharePoint Online, OneDrive, Teams, and related workloads.
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• Identity & Access Management: Implement and maintain identity controls using Microsoft Entra ID (roles, conditional access policies, MFA, and privileged access management).
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• Azure Administration: Manage Azure resources, subscriptions, resource groups, RBAC, and identity integrations supporting M365 enterprise workloads.
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• Security & Compliance: Enforce platform baselines, security controls, and information protection in alignment with strict governance standards.
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• L2/L3 Operational Support: Investigate and resolve complex platform incidents, service degradations, and operational issues while executing approved changes.
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• Documentation & Governance: Maintain comprehensive technical documentation, operational runbooks, and as-built records while supporting audits and assurance reporting.
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Key Technical Skills Required

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• M365 Platform: Deep expertise across Exchange Online, SharePoint Online, Teams governance, tenant-level configuration, and group-based licensing.
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• Identity & Security: Advanced Microsoft Entra ID management, Conditional Access, MFA, and least-privilege administration.
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• Azure Infrastructure: Proven capability in Azure subscription management, RBAC, and core Azure networking/security fundamentals.
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• Operations & Automation: Strong L2/L3 support background, ITIL change/incident processes, and administrative automation using PowerShell.
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• Desirable: Experience with Microsoft Purview, Intune, Microsoft Sentinel, or operating within ITAR/FMS controlled environments.
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Mandatory Baseline Criteria

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Due to strict regulatory and compliance requirements, candidates MUST meet all of the following:

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• Citizenship: Must be an Australian Citizen.
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• Clearance: Must hold an active NV1 (Negative Vetting 1) Security Clearance or above.
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• Note:\n
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  • There are additional security requirements to ensure US ITAR compliance.
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  • For interested candidates, we have additional questions relating to the place of birth of yourself and family, plus travel habits.
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Contract Details & Location

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• Duration: Initial 12-month contract with extensions through to 2029.
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• Location: Canberra is preferred, but open to candidates based in Sydney, Melbourne, or Brisbane.
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• Work Arrangement: Flexible Hybrid working arrangement.
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