Operations Support Officer

Job Description

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• Provide hands-on project and administrative support to the Regional Director and regional team
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• Coordinate projects and initiatives, managing competing priorities, deadlines and milestones
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• Maintain member and volunteer databases
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• Collate information and prepare reports, documentation and correspondence
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• Support members and volunteers through pre-engagement and compliance checks
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• Assist with delivery of Vinnies programs including WE CARE, NILS, EAPA, Emergency Relief and Twinning
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• Support internal communications across members, volunteers and staff
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• Assist with local events, forums and regional activities
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• Build positive relationships with members, volunteers and staff across the region
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• Contribute to risk management, compliance and workplace health and safety
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• Identify opportunities to improve processes and support for regional teams
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\nRequirements \n
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• Proven project coordination skills and ability to manage competing priorities
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• High levels of initiative, enthusiasm, drive and energy
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• Experience providing operational and administrative support, particularly within remote or geographically dispersed teams
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• Strong communication and interpersonal skills across a range of channels
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• Ability to engage confidently with diverse stakeholders, including members, volunteers and staff
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• Current NSW Driver Licence
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• Certificate IV in Business/Office Administration or equivalent highly regarded
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• Experience with data analysis or working in a membership-based organisation advantageous
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• Successful completion of pre-employment Police check and Working with Children check prior to employment
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• Health/medical assessment may be required for some roles
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\nCore Competencies \n
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Demonstrates strong project coordination and administrative support capabilities, with a focus on managing competing priorities and engaging effectively with diverse stakeholders. Proficient in maintaining databases, preparing reports, and contributing to compliance and risk management.

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\nHighest-signal resume keywords \n
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• Project Coordination
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• Operational Support
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• Strong Communication Skills
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• Data Analysis
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• Certificate IV In Business Administration
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\nHard Skills \n
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• Project Management
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• Data Analysis
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• Report Preparation
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• Database Management
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• Compliance Checks
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\nSoft Skills \n
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• Interpersonal Skills
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• Initiative
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• Enthusiasm
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• Relationship Building
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• Stakeholder Engagement
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\nCertifications & Qualifications \n
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• Current NSW Driver Licence
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• Certificate IV In Business/Office Administration
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\nIndustry Keywords \n
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• Membership-Based Organisation
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• Workplace Health And Safety
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• Risk Management
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• Volunteer Support
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• Emergency Relief
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