Employment Consultant - IEA

Employment Consultant - IEA

Right now, we are in the middle of something exciting. Our team is growing, and we have an Employment Consultant role at Melbourne CBD. This isn’t a role we have had sitting empty, this is a position created because we are doing more and we need good people around us to do it well.

About the Role

You don’t wait for opportunities, you create them.

As an Employment Consultant, you will support your caseload of participants to take ownership of their journey to work. You will build relationships, identify opportunities, and actively connect participants with employers.

You will partner with people with a disability to understand their goals, build their confidence and skills, and actively connect them with employers. Success in this role comes from your ability to engage people, stay organised, and keep momentum especially when things get challenging.

You don’t need direct industry experience, but you do need to be curious, proactive, and willing to learn quickly. We’re looking for people who come prepared, take initiative, and back themselves to build strong relationships in the community.

What You’ll Be Doing

• Working one-on-one with participants to set clear employment goals and action plans
• Actively building relationships with local employers to create job opportunities
• Promoting participants’ strengths and matching them to suitable roles
• Supporting participants before and after placement to ensure sustainable employment
• Identifying barriers and coordinating support services or training where needed
• Managing your own caseload, priorities, and follow-ups to keep things moving
• Maintaining accurate records and meeting program compliance requirements
• Representing Sureway in the local community to build awareness and connections

What Sets You Up for Success

We’re looking for people who don’t wait to be told what to do, people who take ownership and come prepared.

• Self-motivated – You manage your time, follow through on commitments, and keep momentum without needing close supervision
• Strong communicators – You can build rapport quickly, ask the right questions, and adapt your approach to different people
• Commercially aware – You understand what employers need and can confidently promote candidates in a way that adds value
• Curious and prepared – You take the time to understand the role, the sector, and the people you’re working with
• Transferable skills – You may come from sales, recruitment, customer service, or community services and can clearly apply those skills to outcomes
• Resilient and solutions-focused – You stay focused when things don’t go to plan and look for practical ways forward
• Organised and accountable – You can manage competing priorities, keep accurate records, and meet expectations

Benefits

At Sureway, we believe in offering more than just a job. We provide growth, support, and rewards that help you thrive both professionally and personally.

• We pay above award rates – because your time and talent are worth more
• Performance bonus scheme based on meeting benchmarks
• Birthday leave – celebrate your special day with a paid day off every year
• Additional leave – enjoy an extra week off each year after 3 years of service
• Ongoing learning and development – access programs & study assistance to grow your skills and career
• Recognition that means something – be celebrated through monthly awards and our annual team awards program

Organisation Details

Sureway leads the industry in Employment Services for cohorts including mainstream, people with disability, parents, youth and mature aged Australians. We also deliver training and health supports to enable people to improve their quality of life. Sureway deliver innovative programs to job seekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC, and WA. Our growing suite of services assists people to achieve their goals and aspirations in life.

This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport.

Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted.

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds