Family & Community Support Practitioner

Job Description

Your Role as Family & Community Support Practitioner \n

As a Family & Community Support Practitioner with Hummingbird House, you’ll make a meaningful difference in the lives of children and families facing serious illness, end‑of‑life care and bereavement. Working within a multidisciplinary team, you will provide compassionate psychosocial and emotional support, deliver family‑centred interventions, and help families build resilience and wellbeing through challenging times.

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Key responsibilities include:

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  Conduct psychosocial assessments and develop tailored support plans for children and families.

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  Provide emotional, psychosocial, grief and bereavement support through individual, family and group interventions.

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  Support families during periods of crisis, acute distress and significant clinical events.

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  Facilitate grief and bereavement programs, therapeutic groups and memory‑making activities.

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  Collaborate with multidisciplinary teams to deliver coordinated, family‑centred care.

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  Build strong relationships with healthcare providers, schools and community organisations to support positive outcomes.

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  Provide information, referrals and practical support to children, young people and their families.

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  Maintain accurate records and deliver services in line with professional standards, legislation and organisational policies.

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This is a part‑time position consisting of 30 hours per week.

What We Offer \n

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  Salary Packaging: As a not‑for‑profit employer, we offer generous salary packaging benefits that help maximise your take‑home pay. You can package up to $15,900 each year on everyday living expenses and up to $2,650 on meals and entertainment.

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  Wellbeing Support: Access to discounts on private health insurance and gym memberships, and free, confidential counselling through our employee assistance program.

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  Team Culture : Be part of a collaborative, multidisciplinary team across a diverse clinical setting that values your skills and wellbeing.

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What We’re Looking For \n

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• Completed tertiary qualification in Social Work and eligibility for AASW Membership.
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• Experience supporting children, young people and families through serious illness, palliative care, end‑of‑life care, grief and bereavement using evidence‑based psychosocial interventions.
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• Strong knowledge of paediatric palliative care, childhood grief, child development and family‑centred, trauma‑informed practice, with the ability to undertake psychosocial assessments and care planning.
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• Ability to work collaboratively and within professional and ethical boundaries as part of a multidisciplinary team, including providing consultation, support, guidance and education to colleagues and stakeholders.
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A Valuable Addition, Yet Not a Must-Have! \n

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• Experience in planning, implementing and evaluating programs for children and young people of varying ages.
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• Knowledge of child development and articulates the value of play and psychosocial support for children affected by a life limiting condition; their siblings and other children or young people connected to the guest at Hummingbird House.
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• Postgraduate study, certification or specialist professional development in grief and bereavement, child and family mental health, paediatric palliative care counselling, social work or related disciplines.
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Essential Requirements \n

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• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
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• Relevant probity checks required by legislation and WMQ Limited policy.
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• Current Driver’s Licence and willingness to travel for work
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