Retail Promotion Assistant

About the team
The Store Operations & Support (SOS) Department ensures the efficient day-to-day operation of all stores. It supports store teams by coordinating operational procedures, resolving issues, monitoring performance, managing resources, and maintaining company standards. The department acts as a key link between stores and head office, helping deliver consistent service, compliance, productivity, and excellent customer experience.

About the role

We currently have two exciting opportunities available for Retail Promotions Assistants (Merch Transition) to join our team.

In this role, you will support the end-to-end delivery of promotional programs across our retail brands, including Amcal and Discount Drug Stores. Working closely with suppliers, franchise partners, and internal stakeholders, you will help coordinate promotional activities, manage key deadlines, and ensure the successful execution of catalogues and in-store promotional campaigns.

You will play a key role in preparing promotional briefs, supporting marketing asset reviews, coordinating promotional materials, and collaborating with Retail, Marketing, Space Planning, Pricing, and Category teams to deliver engaging and effective promotions that drive customer engagement and sales.

Role responsibilities

• Coordinate and support the end-to-end delivery of promotional campaigns, ensuring critical deadlines are met and promotional activities are executed successfully.
• Act as a key point of contact for internal stakeholders, suppliers, and franchise partners, providing timely and professional support.
• Prepare, review, and maintain promotional briefs, allocations, and promotional information to ensure accuracy and data integrity.
• Assist with catalogue production, promotional artwork proofing, and the creation of store promotional materials.
• Generate reports and provide insights to support promotional planning, forecasting, and decision-making.
• Collaborate with Retail, Marketing, Category, Pricing, and Space teams to ensure seamless execution of promotional campaigns and in-store activity.
• Contribute to process improvements and support additional promotional projects as required.

Who are we looking for?

• Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities.
• A proactive and collaborative team player who can also work independently when required.
• Excellent communication and relationship-building skills, with a customer-focused approach.Strong analytical and problem-solving abilities, with confidence working with data and systems.
• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Teams.
• Ability to work effectively in a fast-paced environment and meet tight deadlines.
• Experience or knowledge of promotional processes is highly regarded.
• Accountable, results-driven, and committed to continuous improvement.

Why Join Us?

Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership courses (including our Women In Leadership program) to support your long-term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.

Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.

Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.

Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.

Exclusive savings – Access generous team member discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank, novated leasing and a team member discount card entitling you to savings in our Chemist Warehouse Pharmacies

Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.

Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.

Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.

About Us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

How to Apply!

If you're ready to join a team that is shaping the future of healthcare and retail, click Apply Now to visit our Careers Page and submit your application.

Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.