Account Manager

About this role

Account Manager

• Working for the world's leading sustainable building materials company!
• Generous salary package including 14% super, fully maintained vehicle and Sales Incentive Scheme Opportunity
• Supportive and diverse management setting realistic targets and goals.
• Culture focused on the recognition of effort and reward for achievement.
• Permanent, full-time position.
• Bli Bli QLD location.

Holcim:

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings.

Headquartered in Zug, Switzerland, Holcim has more than 45,000 employees in 43 attractive markets - across Europe, Asia Pacific, Latin America, Middle East & Africa. Holcim offers high-valued end-to-end Building Materials and Building Solutions, from foundation and flooring to roofing and walling - powered by premium brands including, ECOPact® low-carbon concrete and ECOPlanet® low-carbon cement.

Holcim Australia and New Zealand is a leading supplier of cement, aggregates, ready-mix concrete, and engineered and pre-cast concrete solutions. Our proud history began in Australia in 1901 and in Aotearoa New Zealand, our involvement in the building industry dates back to 1888.

Holcim Australia and New Zealand has been officially certified as a Top Employer 2026 by the Top Employers Institute, recognising our commitment to creating a world-class workplace where people thrive.

About the opportunity:

This is a critical role managing a high volume of customers in SEQ's fastest growing market – a role critical for the delivery of commercial strategy.

You will be responsible for driving customer sales for our Concrete Business. From bid identification, through to works completion you will be the company representative for relevant account management activities. You will deliver the agreed sales targets and business goals through maintaining structured, tailored contact plans enabling you to quickly establish and improve relationships with new and existing customers.

It is an autonomous role, offering you the chance to truly manage your own customer accounts with a supportive management team setting realistic targets and goals and within a culture focused on the recognition of effort and reward for achievement and development.

Duties and responsibilities:

• Build relationships and identify opportunities to supply construction materials.
• Generate and convert new leads.
• Build brand loyalty and maximise revenues.
• Develop and maintain a structured customer contact plan within the allocated accounts in line with allocated budget targets.
• Maintain and enhance positive working relationships with assigned customers to build customer loyalty.
• Identify and follow up all new business, product and/or project opportunities within the existing customer base.
• Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner.
• Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve issues satisfactorily.
• Proactively promote the full product and service range within the territory to maximise opportunities.
• Maintain an accurate and up to date customer database.
• Maintain an understanding of the market changes, trends, opportunities, risks and competitive activity within the allocated territory.
• Develop and maintain a positive working relationship with all relevant internal staff that impact on the customer experience.

About you:

• You should have proven experience in B2B sales ideally gained within the Concrete / Construction/ Building Materials sector.
• Well-developed interpersonal skills and be able to build rapport.
• The ability to put together solutions that add value for your customers.
• A high proficiency in Word, Excel, PowerPoint, SAP and other systems required to do the role effectively is required.
• Experienced in dispute resolution and claims management.
• A strong team player with strong interpersonal and communication skills.
• A well-developed understanding of the importance of and ability to effectively communicate and build relationships both externally and within the business.

This is an outstanding opportunity to join our high performing team and to contribute to our world leading business.

Why Holcim?

At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce. We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work - respecting and supporting human rights and non-discrimination. This is rooted in the values and standards set out in the Holcim Code of Business Ethics.

We don't just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.

Apply now!

Please note:

Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.

We are dedicated to improving employment outcomes and
encourage applications from Aboriginal and Torres Strait Islander peoples.

Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings.