Club Supervisor

Job Description

• Ensuring the effective and efficient management of club operations.
• Documenting and reporting any security and compliance matters.
• Planning, executing, and managing major events.
• Working across both DOOLEYS venues; DOOLEYS Lidcombe Catholic Club and Regent St. Pavilion.
• Coaching employees and manage performance through performance reviews, formal meetings, and monthly catchups.
• Organising, leading and motivating staff to provide exceptional customer service.
• Work closely with all departments to establish effective relationships and work together to achieve the club's goals.
• Efficiently and effectively managing compliance, of all policies and procedures.
• Ensuring effective communication with the team.

Our Values:

• Professionalism : Maintain the highest service standards.
• Integrity: Be transparent and maintain high ethical standards.
• Courage: Embrace situations despite fear, uncertainty or resistance.
• Humility: Be genuine and down to earth in all interactions.
• Respect: Value others and their differences.

This is an excellent opportunity for an experienced and proactive individual to join a growing organisation that is committed to developing its people.

Your application will be subject to pre-employment checks and will be considered as part of the decision regarding your overall suitability for the position.

About the Employer

The DOOLEYS Group is committed in creating a supportive culture for employees. You're never alone. Working here at DOOLEYS you are always a part of the team.

DOOLEYS Clubs welcome all members of the community, offering an impressive variety of well-appointed dining, entertainment, and function facilities.

About the Candidate

• Minimum 2 years demonstrated experience in a supervisor or leadership position.
• Previous experience working in hospitality and gaming is desirable.
• Ability to lead and manage dynamic teams within the operation.
• Ability to work a 7-day rotating roster, including late nights, overnights and weekends.
• Complying with all relevant legislation to Clubs including RSA, RCG, ARCG and organisational procedures.
• Proven problem-solving capabilities and ability to write professional reports.
• Staff and performance management experience.
• Have impeccable personal presentation.
• Model professional leadership behaviours, driven by our DOOLEYS values

Work Environment

• An attractive salary.
• A minimum 3% pay increase every year.
• 17.5 % Annual Leave loading.
• Daily meal, laundry, and shoe allowance.
• Discounted membership at DOOLEYS Health & Fitness.
• Paid community, study, and birthday leave.
• Uniform provided.
• Ongoing reward and recognition program which involves monthly prizes and end of year awards.
• On-site parking.
• DOOLEYS venues are within walking distance from the train station.
• 4 weeks of advanced rosters.
• Training across all operational areas.
• Opportunities to complete formal certification in hospitality.
• One on one development, support, mentorship, and coaching.
• Opportunities for career progression.

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