Retail Sales Specialist, Melbourne (New Showroom Opening)
Job Description
We're rethinking homes for how people really live, and we're looking for a Retail Sales Specialist to join our Melbourne Showroom team to help shape the future of living-one thoughtful detail at a time.
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Retail at Castlery is where design, service, and experience meet - giving customers a space to explore, connect, and discover the perfect pieces for their homes.
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What you'll be doing
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- Drive sales by building strong customer relationships and delivering an exceptional showroom experience. \n
- Understand customers' needs, lifestyle, and aesthetic preferences to recommend thoughtful, design-led solutions. \n
- Confidently engage walk-in customers, handle objections professionally, and convert conversations into sales. \n
- Maintain high showroom standards and support day-to-day store operations. \n
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What you'll need
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- A strong hunter-sales mindset with confidence in customer engagement and closing sales. \n
- High EQ, strong communication skills, and the ability to build rapport naturally. \n
- A genuine eye for design, aesthetics, and beautiful spaces. \n
- Strong ownership, positive attitude, and willingness to learn and grow. \n
- Prior retail or sales experience is a plus, but we care more about personality, customer presence, and commercial instinct than direct furniture experience. \n
- Flexibility to work weekends and public holidays. \n
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Job Information
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Location: Richmond VIC 3121, Australia
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Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success
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Built for Real Life, Designed for What's Next
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At Castlery, we've spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.
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Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.
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If you believe that good homes create good lives, come build with us.