ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About the Role:
We are seeking a skilled and motivated Support Services Administration Officer to join our property team and play a crucial role in supporting The Salvation Army’s diverse initiatives nationwide. This is a Permanent Full time role (38 Hours/ week), Location – Redfern, NSW.
Purpose of the Role:
The purpose of this role is to provide accurate, timely and efficient administrative and financial support to the Property Sales and Leasing team. The position is responsible for maintaining property and supplier records, processing property-related payments, coordinating utility and service account administration, supporting stakeholder enquiries and ensuring property administration activities are completed in accordance with organisational policies, procedures and compliance requirements across The Salvation Army's national property portfolio.
Key Roles and Responsibilities:
Respond to administrative enquiries and provide timely support to internal stakeholders, ensuring high levels of customer service.
Establish new suppliers within approved systems and manage supplier information
Payment of operational invoices and lease liabilities alongside management of Strata records
Review and maintain the accuracy and integrity of property and financial data across relevant systems.
Liaise with Energy account connections and disconnections teams
Support the team by sourcing payment related financial data
Liaise with internal stakeholders, agents, councils, water authorities & energy providers
Manage bookings and administration of an internally used apartment
Maintain accurate transaction records and supporting documentation
Ensure compliance with TSA policies, procedures and relevant legislation
Education and Qualifications Required:
Demonstrated experience in property transaction administration, property operations, or a similar administrative role.
Sound understanding of financial administration processes, invoice management, and payment workflows.
Proficiency in property management, financial, and administration systems.
Strong organizational skills and ability to manage workloads.
Soft Skills
High attention to detail and accuracy.
Well-developed written and verbal communication skills.
Requirements of the role:
National Police Check
Valid Drivers license
What we offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health, fitness and financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service, opportunity for career development;
An inclusive culture of dedicated, passionate and professional team members
Positively supporting and impacting the lives of others through your career contribution.
Support Services Administration Officer • Redfern, NSW, Australia
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