Support Worker
KANDAHervey Bay, AUChoose shifts that fit your lifestyle, including weekdays, weekends & sleepovers.Competitive pay rates from $35 - $46 per hour plus penalties, allowances.No disability experience needed - bring you... Show more
Help Desk & IT Support - AXIOM Technologies Australia Pty Ltd.AXIOM Technologies Australia Pty Ltd. • Torbanlea, QLD, AU
Help Desk & IT Support - AXIOM Technologies Australia Pty Ltd.
AXIOM Technologies Australia Pty Ltd. • Torbanlea, QLD, AU
19 days ago
Job description
Axiom Technologies Australia Pty Ltd is seeking a motivated and customer-focused ICT Customer Support Officer to join our team in Torbanlea, Queensland.
The successful candidate will provide technical support and assistance to users across a range of hardware, software, applications and ICT infrastructure. You will be responsible for diagnosing and resolving technical issues, installing and configuring software and equipment, supporting users with ICT-related enquiries, and helping maintain reliable and efficient technology services.
This position is well suited to an ICT support professional who enjoys troubleshooting technical problems, working directly with users and providing high-quality customer service.
Key Responsibilities
- Provide first and second-level technical support to users for hardware, software, applications and ICT equipment.
- Respond to and resolve user enquiries relating to computer hardware, software and connectivity issues.
- Diagnose technical problems and determine appropriate hardware and software solutions.
- Install, configure, update and maintain software applications and computer equipment.
- Assist users with the effective and efficient use of applications, computer systems and ICT equipment.
- Configure, deploy and maintain desktop computers, laptops, printers, monitors and other peripheral devices.
- Repair, replace or coordinate repairs for faulty ICT peripherals and equipment.
- Assist with the implementation, configuration and maintenance of computer networks and related ICT infrastructure.
- Troubleshoot connectivity, operating system, application and peripheral issues.
- Adapt or configure existing software and applications to meet user requirements where appropriate.
- Provide technical guidance and basic training to users on ICT systems, applications and equipment.
- Record, monitor and manage support requests through the appropriate service desk or ticketing system.
- Escalate complex technical issues to relevant technical specialists or vendors when required.
- Maintain accurate records of equipment, incidents, troubleshooting activities and resolutions.
- Assist with ICT equipment deployment, upgrades, maintenance and replacement.
- Follow company ICT security, access, privacy and operational procedures.
- Maintain a high standard of customer service and communicate technical information clearly to users.
About You
To be successful in this role, you will have:
- Relevant experience in ICT support, service desk, desktop support or a similar technical support role.
- Strong troubleshooting and problem-solving skills.
- Knowledge of computer hardware, software, operating systems and peripheral equipment.
- Experience installing, configuring and supporting software applications.
- Understanding of basic computer networking and connectivity troubleshooting.
- Good communication and interpersonal skills.
- A customer-focused approach and the ability to work professionally with users at different levels of technical knowledge.
- Ability to prioritise and manage multiple support requests.
- Strong
Create a job alert for this search
Help Desk & IT Support - AXIOM Technologies Australia Pty Ltd. • Torbanlea, QLD, AU
Similar jobs
Speech Therapist - HealthcareLink
HealthcareLinkHervey Bay, QLD, AUFT/PT Speech Pathologist - Clinic/Community/Telehealth - Regional QLD.K (based on Experience) + CPD + Benefits.Our clilent provides accessible therapy services to clients of all ages, abilities, an... Show more
Deliver with Uber Eats - Sign Up and Start Earning
Uber eatsWalligan, QLD, AUStart Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more
Looking For Work Near Me? - Deliver with Uber Eats
Uber eatsAldershot, QLD, AUStart Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more
Sign Up as A Delivery Person - Earn With Uber Eats
Uber eatsBurrum Heads - South, QLD, AUStart Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more
Support Worker
ENDEAVOUR FOUNDATIONHervey Bay, QLD, AUWe are seeking experienced and passionate Disability Support Workers with excellent availability to join our dedicated team in.If you have a genuine commitment to making a positive impact in the li... Show more
Internal Salesperson Hervey Bay Location
Haymans Electrical & Data Suppliers - Brisbane AirportHervey Bay, AUAn exciting opportunity for full time employment within the electrical wholesale industry and to become part of a dynamic and vibrant team with the number one Electrical Wholesaler within Australia... Show more
Aged Care Client Services & Kitchen Helper (Casual)
Ozcare GroupHervey Bay, AUOzcare is hiring a Client Services Assistant for our Hervey Bay aged care facility.This casual role involves duties as a cleaner and kitchen hand, supporting clients with care and preparing meals a... Show more
General Practitioner - HealthcareLink
HealthcareLinkHervey Bay, QLD, AUThis busy medical practice in Hervey Bay servicing the commiunity for over 22 years is calling for interset from doctors who fancy working in the beautiful wide bay region.The practice is a well es... Show more
Generalist OT — Flexible, Autonomous Role
MediixHervey Bay, AUAn established allied health provider is seeking an Occupational Therapist for a generalist role in Hervey Bay, QLD.The position delivers a balanced caseload across adult and paediatric clients, al... Show more
General Practitioner - Hervey Bay - DPA - 70% of billings - est 22yrs ago
HealthcareLinkHervey Bay, QLD, AUThis busy medical practice in Hervey Bay servicing the commiunity for over 22 years is calling for interset from doctors who fancy working in the beautiful wide bay region.The practice is a well es... Show more
General Medicine PHO/Registrar - come work in Queensland
Me Medical RecruitmentHervey Bay, QLD, AUGeneral Medicine Registrar – Relocate to Sunny Queensland, Australia.Hervey Bay Hospital, Queensland.General Medicine Registrar (PHO equivalent).Queensland, Australia, is looking for experienced.En... Show more
Locum General Practitioner
Quantum Medical RecruitmentHervey Bay, QLD, AUGeneral Practitioner (GP) Locum.Clinics in: Hervey Bay and Maryborough, QLD.Contact us for more information.This service is committed to practicing a holistic and preventative approach to healthcar... Show more
Speech Pathologist - HealthcareLink
HealthcareLinkHervey Bay, QLD, AUFT/PT Speech Pathologist - Clinic/Community/Telehealth - Regional QLD.K (based on Experience) + CPD + Benefits.Our clilent provides accessible therapy services to clients of all ages, abilities, an... Show more
FT/PT Speech Pathologist - Clinic/Community/Telehealth - Regional QLD
HealthcareLinkHervey Bay, QLD, AUFT/PT Speech Pathologist - Clinic/Community/Telehealth - Regional QLD.K (based on Experience) + CPD + Benefits.Our clilent provides accessible therapy services to clients of all ages, abilities, an... Show more
Looking For Part-Time Work? - Deliver with Uber Eats
Uber eatsSunshine Acres, QLD, AUStart Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more