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Cappro Pacific
Field Service Coordinator - Earthmoving Equipment OEMCappro Pacific • Brisbane, QLD, AU
Field Service Coordinator - Earthmoving Equipment OEM

Field Service Coordinator - Earthmoving Equipment OEM

Cappro Pacific • Brisbane, QLD, AU
6 days ago
Job description
  • - Excellent earning potential with huge overtime available
  • - Modern facility with your own office and career progression pathways
  • - Transition off the tools into a technical support & coordination role

Company

This organisation is one of Australia’s most recognised earthmoving equipment suppliers, with more than 40 years of continued growth and a strong reputation for delivering premium machinery and aftermarket support throughout the Australian market.

Operating nationally with a major presence across construction, civil, quarrying, and mining industries, they supply equipment ranging from 5T to 80T and are heavily involved in some of Australia’s largest infrastructure and earthmoving projects.

Their commitment to customer support, technical service, and staff development has made them one of the most respected names within the industry.

About the Role

This full-time position will see you coordinating field service operations from a modern, state-of-the-art facility while acting as the key contact between customers and field technicians.

You will play a critical role in ensuring efficient service delivery, managing breakdown support, scheduling technicians, and maintaining high levels of customer satisfaction.

This role is ideal for:

  • Diesel Fitters or Mobile Plant Mechanics wanting to move off the tools
  • Experienced Service Coordinators from earthmoving, civil, or dealership environments
  • Candidates who enjoy customer interaction and technical problem-solving

Key Responsibilities

  • Coordinate and schedule field service technicians across customer sites
  • Liaise with customers and technicians to manage breakdowns and service requests
  • Ensure timely completion of maintenance and repair work
  • Maintain detailed service records and reporting
  • Assist with management of field service vehicles and equipment
  • Support continuous improvement initiatives across the service department
  • Deliver exceptional customer service and technical support

About You

To be successful in this role, you will ideally possess:

  • Experience within earthmoving, civil, mining, or heavy equipment industries
  • Previous experience as a Service Coordinator OR trade background as a Mobile Plant Mechanic / Diesel Fitter
  • Strong communication and customer service skills
  • Excellent organisational and time management abilities
  • Ability to work within a fast-paced service environment
  • Experience using job management or scheduling systems
  • Current driver’s licence

Salary Package & Benefits

Senior management are flexible on salary depending on experience and technical capability. The overall package sits well above current market rates.

Package Includes:

  • Hourly rate circa $50PH
  • Huge overtime available – 60-hour weeks
  • Penalty rates
  • Weekend work available
  • 12.5% Superannuation
  • Fully maintained company vehicle
  • Modern office and workshop facilities
  • Your own office
  • Management perks and strong team culture
  • Ongoing OEM training and development
  • Career progression into management opportunities

If you feel you have the experience and capability to succeed in this opportunity, please forward your resume to:
Ryan@Cappro.com.au
Or contact Ryan directly on:
0406 011 998

About Cappro Pacific

Cappro Pacific is a market leader within the Construction, Mining, and Earthmoving equipment recruitment sector across Australia.

With over 30 years of industry recruitment experience, we specialise in sales, technical, and senior management appointments across the heavy equipment sector and maintain key relationships with leading OEMs and dealerships nationally and globally.

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Field Service Coordinator - Earthmoving Equipment OEM • Brisbane, QLD, AU

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