Organisation Planning & Insights Lead

About the role
In this role, you’ll assess the City’s performance against its priorities and help transform how we measure, analyse and report on results. You’ll shape future-focused systems and processes, explore AI and automation opportunities, and champion their safe and responsible use to deliver smarter, more efficient planning, performance reporting and insights.

Work type: Permanent, full-time.
Classification: Band 8, $125,701 pa + super.

Key responsibilities include:

• Partner with the organisation through the Annual Planning Cycle, ensuring business and service plans are strategically aligned and cascaded consistently across the organisation.
• Lead the service planning component of the Annual Planning Cycle, supporting departments to develop and refine service plans that articulate service levels, demand, cost and improvement priorities.
• Consolidate sub-service plans into a single organisation-wide service plan, identifying opportunities for collaboration, streamlining duplication and generating insights to inform future planning and prioritisation across areas including assets, property, finance, marketing and IT.
• Own the integration between service planning and service reviews, sharing insights and learnings from the planning cycle to help shape and sequence the service review roadmap.
• Ensure service review recommendations are translated back into service plans post-review, and track and monitor the implementation and ongoing effectiveness of service review actions.
• Support the development of the City’s annual strategic priorities, including clear KPIs and standards of performance, and support the organisation to deliver against them.
• Mentor and guide team members in building professional competence and collective knowledge.

About you
To be successful in this role, you will have a tertiary qualification in Commerce or Business fields or significant professional experience in Commerce or Business fields in a comparable organisation.

Essential Experience:

• Proven change management skills with the ability to be adaptable and facilitate business improvements in complex environments.
• Strong presentation skills, including experience with using technology/applications to present information and persuade.
• Well-developed writing, presentation, and speaking skills to align with stakeholders and achieve support for task outcomes.
• Demonstrated people skills to support, influence, and collaborate with relevant stakeholders.

If this sounds like the role for you, then click apply now!

Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Nikki Short | Senior Talent Acquisition Partner | Nikki.Short@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

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