Club Supervisor

Job Description

Job Description \n

\n
• Ensuring the effective and efficient management of club operations.
\n
• Documenting and reporting any security and compliance matters.
\n
• Planning, executing, and managing major events.
\n
• Working across both DOOLEYS venues; DOOLEYS Lidcombe Catholic Club and Regent St. Pavilion.
\n
• Coaching employees and manage performance through performance reviews, formal meetings, and monthly catchups.
\n
• Organising, leading and motivating staff to provide exceptional customer service.
\n
• Work closely with all departments to establish effective relationships and work together to achieve the club's goals.
\n
• Efficiently and effectively managing compliance, of all policies and procedures.
\n
• Ensuring effective communication with the team.
\n

Our Values: \n

\n
• Professionalism : Maintain the highest service standards.
\n
• Integrity: Be transparent and maintain high ethical standards.
\n
• Courage: Embrace situations despite fear, uncertainty or resistance.
\n
• Humility: Be genuine and down to earth in all interactions.
\n
• Respect: Value others and their differences.
\n

\n

This is an excellent opportunity for an experienced and proactive individual to join a growing organisation that is committed to developing its people.

\n

Your application will be subject to pre-employment checks and will be considered as part of the decision regarding your overall suitability for the position.

About the Employer \n

The DOOLEYS Group is committed in creating a supportive culture for employees. You're never alone. Working here at DOOLEYS you are always a part of the team.

\n

DOOLEYS Clubs welcome all members of the community, offering an impressive variety of well-appointed dining, entertainment, and function facilities.

About the Candidate \n

\n
• Minimum 2 years demonstrated experience in a supervisor or leadership position.
\n
• Previous experience working in hospitality and gaming is desirable.
\n
• Ability to lead and manage dynamic teams within the operation.
\n
• Ability to work a 7-day rotating roster, including late nights, overnights and weekends.
\n
• Complying with all relevant legislation to Clubs including RSA, RCG, ARCG and organisational procedures.
\n
• Proven problem-solving capabilities and ability to write professional reports.
\n
• Staff and performance management experience.
\n
• Have impeccable personal presentation.
\n
• Model professional leadership behaviours, driven by our DOOLEYS values
\n

Work Environment \n

\n
• An attractive salary.
\n
• A minimum 3% pay increase every year.
\n
• 17.5 % Annual Leave loading.
\n
• Daily meal, laundry, and shoe allowance.
\n
• Discounted membership at DOOLEYS Health & Fitness.
\n
• Paid community, study, and birthday leave.
\n
• Uniform provided.
\n
• Ongoing reward and recognition program which involves monthly prizes and end of year awards.
\n
• On-site parking.
\n
• DOOLEYS venues are within walking distance from the train station.
\n
• 4 weeks of advanced rosters.
\n
• Training across all operational areas.
\n
• Opportunities to complete formal certification in hospitality.
\n
• One on one development, support, mentorship, and coaching.
\n
• Opportunities for career progression.
\n

\n

#J-18808-Ljbffr