Business Analyst

Job Description

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. Bolton Clarke is Australia's largest independent not-for-profit aged care provider, supporting thousands of residents nationally across our Residential Aged Care network.

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As the aged care sector continues to evolve, we are seeking an experienced Commercial Analyst to join our high-performing Commercial team and help drive workforce, financial and operational performance across one of Australia's largest residential aged care portfolios. Reporting to the Commercial Manager, this is a highly visible role partnering with operational leaders, Finance, Funding, Payroll, Employee Relations and Workforce teams to deliver meaningful insights that influence business decisions.

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You'll transform complex workforce and financial data into actionable recommendations that improve productivity, optimise resource allocation, strengthen compliance and support exceptional resident outcomes.

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Your responsibilities

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• Deliver labour forecasting, workforce reporting and commercial analysis across 87 residential aged care homes.
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• Analyse workforce performance trends and provide recommendations to improve productivity and financial outcomes.
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• Support annual budget and reforecast processes through workforce modelling and labour forecasting.
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• Monitor labour performance against budgets and forecasts, identifying risks, variances and opportunities.
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• Drive roster governance initiatives to improve compliance, workforce utilisation and cost management.
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• Lead Direct Care Minutes (DCM) and Quarterly Financial Report (QFR) reporting requirements.
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• Partner with operational leaders to optimise workforce performance and improve business outcomes.
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• Review and optimise master rosters, balancing care requirements, funding, occupancy and operational efficiency.
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• Develop workforce models and funding forecasts to support strategic decision-making.
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• Prepare Enterprise Agreement costings and analyse workforce-related business impacts.
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• Support continuous improvement initiatives, tools, processes and reporting frameworks.
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About you

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• Commercial analysis, workforce analytics, financial analysis or business partnering roles.
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• Labour forecasting, budgeting, workforce planning or operational performance reporting.
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• Presenting insights and recommendations to operational leaders and senior stakeholders.
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• Financial modelling, forecasting and business performance analysis.
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• Advanced Excel skills including complex formulas, Power Query and large data set analysis.
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• Working across multiple stakeholders to drive business outcomes and operational improvements.
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• Highly regulated environments such as aged care, healthcare, government or large service-based organisations.
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Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always Safe; and Always Together in all aspects of your work.

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About this location

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A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

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Why Work For Bolton Clarke

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• Excellent work/life balance with shifts that suit your personal needs.
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• A caring team environment with strong clinical and allied health support.
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• Career progression and development opportunities.
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• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free Private health insurance and gym discounts.
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• An Employee Assistance Program for staff and family.
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Our commitment to diversity

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At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

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Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.