Senior Account Manager - Healthcare Providers, Healthcare Sales Team

Job ID: 10501994 | Amazon Web Services Australia Pty Ltd

Do you want to join a team that gets to change healthcare for you, and millions of Australians? Come and work with a team that gets to transform healthcare, driving innovation with customer adopting Amazon Web Services (AWS) technology across the healthcare provider space.

We are seeking a high-performing Senior Account Manager to drive the strategic engagement and growth of AWS across a targeted territory of public sector hospital providers, across NSW, ACT, Victoria and Tasmania. This role represents the opportunity to help shape strategy and accelerate delivery of healthcare services transforming the care experience of millions of people. The ideal candidate will have hunter mentality, with a strong solution selling background, with a proven track record of deepening customer relationship and expanding service adoption.

This is a quota-carrying, new-business-focused role requiring a proven ability to navigate complex customer environments (technology and stakeholder), build and deepen executive relationships through valued based engagement and trusted partnership development, and position cloud solutions that address mission-critical challenges.

Key job responsibilities

• Build and execute strategic focus within your patch by defining overarching mission, goals, and success metrics in line with customer vision, working with internal stakeholders (technical, Professional Services, Customer Solutions, Support, Training etc) to deliver growth and high value customer engagements.
• Influence and educate customer executives to understand how to transform in the cloud and deliver value to reimagine participant services and engagement models.
• Work with Leaders to support you and the customer to accelerate adoptions, deliver upon strategic programs of work, Think Big goals and increase account growth.
• Manage complex contract negotiations, working with senior executives both inside and outside of AWS and serve as a liaison to the legal group.
• Create Think Big opportunities within your customer, thinking on their behalf and shaping new strategic initiatives to deliver with customers and partners.
• Understand the technical requirements of our customers and work closely with your technical (solutions architects and cloud architects) to define customer requirements, and identify & quantify benefits/value to be realized by customer.

A day in the life

You will be responsible for building the strategic plan across your territory, that will include repeatable focuses across customers paired with tailoring for the novel differences between them. You will be responsible for developing and managing a sales pipeline, including collaborating with key partners to deliver upon your strategic opportunities, as well as identifying and building relationships with senior executives and key decision makers. You will have a sizable internal village to engage to support your customer engagements, working with these cross-functional village will ensure you can scale and accelerate great customer outcomes sooner.

The ideal candidate will be a self-starter, adaptable, articulate, passionate about creating great customer outcomes, and have an entrepreneurial spirit. AWS is strongly positioned for continued growth based on its wide range of local customer successes stories, relationships, contractual agreements, and a deep and capable partner network.

About the team

The ANZ Healthcare Team is a high performing collective of sales leaders, industry experts and technical innovators, accelerating innovation and transformation across the ANZ healthcare ecosystem. We are a team that is passionate about transformation and improvement of the health system that supports our families, peers and community.

Basic Qualifications

• 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
• 10+ years of business development, partner development, sales or alliances management experience

Preferred Qualifications

• Experience in sales/business development, or experience in customer acquisition

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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