Talent.com
empire group
AO4 Business Assurance Officerempire group • Brisbane CBD, QLD, AU
AO4 Business Assurance Officer

AO4 Business Assurance Officer

empire group • Brisbane CBD, QLD, AU
18 days ago
Job description
  • AO4 Business Assurance Officer
  • Brisbane CBD office location
  • Hourly Rate: $60.05 per hour + superannuation
  • QLD Government opportunity
  • ASAP Start

About the Role
An opportunity is available for a Business Assurance Officer to join a high-performing government team based in Brisbane CBD. This role is ideal for a detail-oriented professional with experience in business assurance, quality management, process improvement and stakeholder engagement.

Working within a collaborative environment, you will support assurance activities, complaints management, business improvement initiatives and the continuous enhancement of policies, processes, and procedures. You will play a key role in ensuring operational effectiveness, compliance and high-quality service delivery.

Key Responsibilities:

  • Conduct audit and assurance reviews to assess process compliance, performance management, reporting reliability and control effectiveness.
  • Prepare reports outlining findings, recommendations, and management actions.
  • Support the development, implementation, and continuous improvement of policies, processes, and procedures.
  • Provide advice and guidance on quality management practices and assurance activities.
  • Monitor and manage correspondence, enquiries, and communications.
  • Prepare monthly management reports and facilitate meetings relating to complaints management and business assurance outcomes.
  • Support change initiatives by providing clear and effective communication to stakeholders regarding process and system changes.
  • Build and maintain productive relationships with internal stakeholders and service providers.

About You
To be successful in this role, you will demonstrate:

  • Experience conducting audits, business assurance, compliance or process review activities.
  • Strong analytical skills with the ability to identify risks, process gaps, and improvement opportunities.
  • Advanced proficiency in Microsoft Word and Excel.
  • Experience delivering accurate and timely assurance and audit outcomes.
  • Strong reporting, documentation and communication skills.
  • Confidence facilitating meetings, presentations and discussions with diverse stakeholders.

Apply
To be considered for this position, please apply directly below with an up-to-date CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at louise.clark@empiregroup.com.au | Please reference JOBID: 1680839

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.

Reference number: 1680839
Profession:GovernmentGovernment

Company: empire group
Date posted: 10th Sep, 2026

Create a job alert for this search

AO4 Business Assurance Officer • Brisbane CBD, QLD, AU

Similar jobs

Team Leader Motor Claims Technical Assurance

Auto & GeneralBrisbane, AU

The Motor Claims Technical Assurance Team leader plays a pivotal role in guiding and overseeing the Technical Assurance Team, who are responsible for conducting the Technical Quality Assurance prog... Show more

 • Promoted

Insurance Compliance & Risk - Willis Towers Watson

Willis Towers WatsonBrisbane, QLD, AU

An opportunity exists for an Account Director in our Workplace Risk Practice in the Brisbane office to provide consultancy advice and support to our clients.Willis Workplace Risk Practice is the le... Show more

Assistant Manager - Audit & Assurance

RSM AustraliaBrisbane, AU

At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.At RSM, our purpose is to instill confidence in a world of change for both our clients and our ... Show more

 • Promoted

Motor Claims Technical Assurance Lead

Auto & GeneralBrisbane, AU

Auto & General is seeking a Motor Claims Technical Assurance Team Leader to guide the Technical Assurance Team and oversee the QA program for Motor Claims & Assessing.You will manage day‑to‑day ope... Show more

 • Promoted

Commercial Insurance Broker

Talon Recruitment SolutionsBrisbane, AU

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Talon Recruitment Solutions provided pay range.This range is provided by Talon Recruitment Solutions.Y... Show more

 • Promoted

Senior Auditor - Assurance

PKF - AustraliaBrisbane, AU

PKF Brisbane is located in the Brisbane CBD, and is a member firm of PKF International with offices in over 440 cities and 150 countries worldwide.We are a leading provider of business services, au... Show more

 • Promoted

Risk & Assurance Specialist

Uniting Church in Australia, Queensland SynodBrisbane, AU

We are seeking a values-driven.Legal and Risk team and play a key role in strengthening governance, risk management, and assurance practices across the Synod.This is a newly created role, reflectin... Show more

 • Promoted

Senior Sector Manager – Independent Assurance (Hybrid)

AECOMBrisbane, AU

AECOM is seeking a Sector Manager - Independent Assurance for its ANZ team in Brisbane or Sydney.This senior leadership role will drive profitable growth through client engagement and oversee recru... Show more

 • Promoted

Manager - Tech Risk Assurance

BDO Administration Pty LtdBrisbane, QLD, AU

We’re BDO, a global professional services firm connected to local markets.Our people work together to provide specialist expertise, helping businesses achieve their goals.We inspire others, to go f... Show more

Senior Independent Certifier & Project Assurance Lead

AECOMBrisbane, AU

AECOM is seeking an Independent Certifier Representative (ICR) to act as the authorised representative on major infrastructure projects.The ICR will own design and construction certification proces... Show more

 • Promoted

Senior SME Insurance Account Manager — Leadership Path

The Andersen PartnershipBrisbane, AU

The Andersen Partnership in Brisbane is looking for an experienced Account Manager with over 4 years in SME or commercial insurance broking.You will manage a $350K portfolio focused on servicing an... Show more

 • Promoted

Principal Assurance

QantasBrisbane, AU

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the over... Show more

 • Promoted

Purchasing Officer - Brisbane Corporate Office

Aeris Resources LimitedBrisbane, AU

Aeris Resources Limited is seeking applications for a Purchasing Officer to join our Corporate Team in Brisbane.Reporting to the Group Procurement Manager, you will be responsible for managing and ... Show more

 • Promoted

Hybrid Settlements Consultant – Motor Insurance

GT InsuranceBrisbane, AU

GT Insurance is seeking a Settlements Consultant to review third-party demands following accidents and manage settlements with insured parties or their representatives.You will engage external expe... Show more

 • Promoted

Manager Business Continuity & Third-Party Management

Auto & GeneralToowong, QLD, AU

We are seeking an experienced and motivated Manager to join our Operational Risk team in Toowong.This manager role reports to the Senior Manager of Operational Risk and is pivotal in supporting the... Show more

Purchasing Officer

Ark Energy CorporationBrisbane, AU

We are seeking a highly organised and detail‑oriented Purchasing Officer to support procurement and purchasing activities across Ark Energy and contribute to the efficient delivery of business and ... Show more

 • Promoted

Strategic Risk & Assurance Lead

Uniting Church in Australia, Queensland SynodBrisbane, AU

The Uniting Church in Australia, Queensland Synod is seeking a values-driven Risk & Assurance Specialist to enhance governance and risk management across the organization.This hybrid position requi... Show more

 • Promoted

Senior Commercial Advisor - Contracts, Risk & Growth

PremiseBrisbane, AU

Premise is seeking a Senior Commercial Officer based in Brisbane.This role involves drafting and negotiating contracts, managing compliance, and acting as a trusted advisor to senior leaders.You wi... Show more

 • Promoted

Aviation Assurance Leader — Safety & Audits

QantasBrisbane, AU

A major airline in Australia is seeking a Principal Assurance to enhance safety leadership across operations.You will lead assurance activities and coach teams to improve operational excellence.Thi... Show more

 • Promoted

AI Assurance Manager – Client Services

EYBrisbane, AU

EY in Australia seeks a Manager to lead delivery and growth of EY Oceania’s AI client services within Assurance across AI governance, data and model assurance.Hybrid role based in Warrang – Sydney ... Show more