Food & Beverage/Bar Supervisor

Job Description

Company Description \n

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.

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Discover more about Mercure Gold Coast at:

Where you'll be working \n

Overlooking the Resort's sparkling pool and the Palm Meadows Golf Course, you'll be serving guests and leading the F&B team in our locally inspired restaurant and bar, in The Green Dining.

Job Description What you'll be doing: \n

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• Oversee smooth operations of the Restaurant and Bar
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• Ensure all guests receive excellent hospitality and service
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• Respond to guest concerns with professionalism and calm composure
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• Support with training staff, onboarding, and providing feedback
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• Promote a positive team culture across the Food and Beverage team
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Qualifications What you'll bring to the role: \n

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• Passionate about connecting with people and providing hospitality with heart
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• Experience in a hotel or resort F&B team as a supervisor or team leader
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• Excellent bartending skills and beverage knowledge
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• Demonstrated ability to lead a F&B team to success
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• Excellent communication and guest service skills
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• RSA Certificate
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• Reliable transport (public transport not accessible at required shift times)
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• Available to work weeknights & weekends and holiday season
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Additional Information Why Work With Us \n

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• Complimentary meal on shift
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• Free on-site car parking
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• Supportive Leaders invested in your development and growth
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• Generous Discounts on accommodation and dining across Accor Hotels globally
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• Family & Friends Discounts on accommodation, dining and more
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• Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
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• Represent a resort centered around wellbeing, local connection and authenticity
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• Access to hundreds of online courses to progress your career in hospitality
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Our Commitment To Diversity & Inclusion \n

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we're proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.

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