Job Description
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- Compensation: AUD 31.30 - AUD 46.95 - hourly \n
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Company Description
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Mercure Resortislocatedbetweenthe lush Hinterlandand beautiful beachesof the Gold Coast. Featuring292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophyto slow down, feel well and discover local.
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Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au
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Where you'll be working
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Overlooking the Resort's sparkling pool and the Palm Meadows Golf Course, you'll be serving guests and leading the F&B team in our locally inspired restaurant and bar, in The Green Dining.
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Job Description
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What you'll be doing:
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- Oversee smooth operations of the Restaurant and Bar \n
- Ensure all guests receive excellent hospitality and service \n
- Respond to guest concerns with professionalism and calm composure \n
- Support with training staff, onboarding, and providing feedback \n
- Promote a positive team culture across the Food and Beverage team \n
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Qualifications
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What you'll bring to the role:
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- Passionate about connecting with people and providing hospitality with heart \n
- Experience in a hotel or resort F&B team as a supervisor or team leader \n
- Excellent bartending skills andbeverage knowledge \n
- Demonstrated ability to lead a F&B team to success \n
- Excellent communication and guest service skills \n
- RSA Certificate \n
- Reliable transport (public transport not accessible at required shift times) \n
- Available to work weeknights & weekends and holiday season \n
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Additional Information
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Why work with us:
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- Complimentary meal on shift \n
- Free on-site car parking \n
- Supportive Leaders invested in your development and growth \n
- Generous Discounts on accommodation and dining across Accor Hotels globally \n
- Family & Friends Discounts on accommodation, dining and more \n
- Complimentary Resort Night Stay or dining voucher on your annual anniversary each year \n
- Represent a resort centered around wellbeing, local connection and authenticity \n
- Access to hundreds of online courses to progress your career in hospitality \n
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Our commitment to Diversity & Inclusion:
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We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we're proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.