Area Manager | COACH | NSW

Job Description

Area Manager | COACH | NSW \n

At Tapestry, we empower our people to bring their best ideas to life across Coach . We're seeking an experienced Area Manager to lead a portfolio of retail and outlet stores, driving commercial success, exceptional customer experiences, operational excellence, and people development.

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Key Responsibilities

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• Lead, coach and develop Store Managers to deliver sales, profitability and operational outcomes.
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• Drive regional sales performance through data-led decision making and execution of business strategies.
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• Partner with Store Managers to create and implement store-specific business plans.
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• Ensure consistent delivery of customer experience, visual merchandising and brand standards.
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• Monitor KPIs including sales, productivity, labour, customer service, inventory and profitability.
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• Lead recruitment, talent development, succession planning and performance management across the region.
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• Maintain compliance with company policies, health and safety, stock management and loss prevention standards.
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• Create, monitor, and manage budgets for each store, ensuring targets are met and expenses are measured/ controlled.
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• Collaborate with Retail Leadership and Support Office teams to achieve business objectives.
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About You

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• Proven multi-site retail leadership experience with a strong track record of driving sales and operational results.
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• Experience in managing various retail channels e.g Outlet, speciality stores and concession
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• Passion for delivering outstanding customer experiences and developing high-performing teams.
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• Strong commercial acumen with the ability to analyse data and identify growth opportunities.
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• Excellent communication, coaching and stakeholder management skills.
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• Adaptable, organised and able to manage competing priorities in a fast-paced environment.
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Why join us?

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• Work for a globally recognised luxury lifestyle brand within the Tapestry portfolio.
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• Lead a high-profile portfolio spanning Queensland and New Zealand.
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• Generous employee discounts across Coach and Kate Spade products
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• Ongoing learning, leadership development and career progression opportunities.
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• Be part of an inclusive, people-first culture that celebrates individuality and authenticity.
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• Competitive salary package, performance incentives and travel opportunities.
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Join a brand where innovation, craftsmanship, individuality and growth are at the heart of everything we do. If you're a commercially minded retail leader ready to make your mark across a dynamic ANZ network, we'd love to hear from you.

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