HVAC Tech Support / Technical Service Engineer

Technical Service Engineer/ HVAC Tech Support - HVAC WA & NSWFull-Time | Permanent

We are looking for experienced HVAC Technicians to join a leading organisation as Technical Service Engineers across Western Australia and NSW.

This is an excellent opportunity for someone with strong hands-on HVAC experience who is ready to transition into a more technical, support-focused role while continuing to utilise their industry knowledge and expertise.

You’ll become the go-to technical expert, supporting customers and service partners with troubleshooting, diagnostics, commissioning and technical advice across a range of advanced HVAC systems, including VRF and inverter technology.

The Role

Your responsibilities will include

• Providing expert technical support for HVAC and air conditioning systems
• Supporting service partners with troubleshooting, diagnostics and technical queries via phone and email
• Assisting with spare parts selection and providing technical advice
• Participating in and supervising site visits and commissioning activities
• Supporting successful project delivery and system performance
• Managing and processing warranty claims

  About You

  To be successful in this role, you will have:

  • Certificate III in Refrigeration and Air Conditioning
  • Current Refrigerant Handling Licence - mandatory
  • Restricted Electrical Licence - mandatory
  • Strong experience in HVAC service, repairs and diagnostics
  • Proven fault-finding and technical troubleshooting skills
  • Strong knowledge of VRF and inverter technology
  • Excellent written and verbal communication skills
  • Strong problem-solving and time management abilities
  • The ability to confidently support customers and technical service partners

  What's on Offer

  • Company vehicle
  • Competitive salary
  • Excellent learning and development opportunities
  • Employee discounts across hundreds of retailers
  • Employee Assistance Program
  • Additional leave benefits
  • Supportive team environment
  • Great work-life balance
  • The opportunity to transition from a hands-on role into a technical engineering career

  Opportunities are available in WA and NSW.

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