Supervisor Predelivery

Job Description

CMI Hino Regency Park

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Supervisor Pre-Delivery

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• CMI Hino is a place where people build careers, not just fill roles
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• Well-run workshop with support from experienced professionals
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• Backed by a family-owned business with people-first values
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Join CMI Hino as a Supervisor Pre-Delivery in a friendly workshop with strong leadership, solid systems and a team focused on long-term careers

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About the opportunity

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CMI Hino is looking for the next member of our team at Regency Park. This is your chance to join a well-run workshop with strong leaders, good people around you, and the opportunity to build a long-term career if that's what you're after. Our workshops are busy, diverse, and supportive - people come here for the role... and stay for the team!

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What sets a CMI Hino workshop apart

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We do things properly at CMI Hino, and that shows day to day:

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• Safety and wellbeing genuinely come first (it's our number one value!)
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• Leaders who are present, approachable, and truly understand workshop life
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• Opportunities to upskill including HR and forklift licences (paid by the company)
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• Our team grow their knowledge with Hino Master Technician training in Sydney
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You will be required to

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• Supervise the Pre-Delivery team to ensure all tasks are completed to specified timelines.
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• Drive quality effective processes to ensure manufacturer quality standards are adhered to in the delivery of all vehicles
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• Assist with the creation of relevant repair orders and final costing/invoicing pertaining to new vehicle preparation as outlined by the service and sales departments
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• Issue purchase orders to sub-contractors and sublet suppliers as required for new vehicles
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• Ensure relations with the manufacturer are maintained to the highest standards and coordinate manufacturer requirements
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• Manage quality issues with suppliers, and work directly to get the best outcome
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• Promptly identify potential warranty concerns on vehicle arrival and work with warranty team and sales departments for speedy rectification with minimal disruption to delivery schedules.
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• Participate in new vehicle handover to customer as required by the sales department
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• Ensure customer service matters are dealt with promptly and efficiently
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• Provide support and training to pre delivery team to achieve desired customer satisfaction criteria
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• Work closely with sales and service departments, advise on the delivery times of internal tasks, and ensure efficient deliveries of vehicles.
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• Conduct team performance reviews as required
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If you have

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• Experience as a Heavy Vehicle Technician with required trade certificate / qualification
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• Previous supervision skills / experience an advantage
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• Current HR licence
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• High level of problem solving / diagnostic skills
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• Excellent ability to impart acquired knowledge to both technicians and apprentices
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• Thrive in a fast-paced environment with excellent time management skills
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• Attention to detail with a customer focus
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Benefits

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• Stable full time permanent employment, independently managing an important business unit, working for a long-standing profitable employer, representing market leading brands.
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• Attractive hourly rate, overtime at penalty rates, tool allowance.
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• Tool of trade ute supplied
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• We provide laundered overalls, boots, PPE.
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We thank all applicants for their interest, however only shortlisted candidateswill be contacted.