Practice Manager Greencross Vets North Lakes

Practice Manager (Full-Time) Greencross Vets North Lakes Brisbane QLD

Lead a Great Team. Drive Clinic Success. Make a Real Impact.

Greencross Vets North Lakes is looking for an experienced and passionate Practice Manager to lead our clinic and help shape the future of our team.

This is an exciting opportunity for someone with a strong veterinary background who enjoys supporting people driving operational excellence and creating a positive high-performing clinic culture.

Whether youre an experienced Practice Manager a Head Veterinary Nurse looking to step into a broader leadership role or an established veterinary leader ready for your next challenge wed love to hear from you.

Why North Lakes

Just 26km north of Brisbane North Lakes offers a fantastic blend of lifestyle convenience and community.

Youll enjoy:

• A vibrant and welcoming community
• Beautiful walking and cycling paths around Lake Eden
• Excellent cafés and restaurants
• Westfield North Lakes IKEA and extensive retail options
• Family-friendly neighbourhoods and quality schools
• Easy access to Brisbane CBD the Sunshine Coast and Moreton Bay

Its the perfect place to build a rewarding career while enjoying everything South East Queensland has to offer.

About the Clinic

Greencross North Lakes is a busy and well-established small animal clinic with a loyal client base and strong community connections.

We care primarily for dogs and cats with the occasional pocket pet and offer a wide variety of medical surgical and preventative healthcare services.

Our team is friendly supportive and genuinely enjoys working together. We believe a positive culture strong communication and a good sense of humour make all the difference.

Youll be joining a clinic where:

• Teamwork is highly valued
• Patient care always comes first
• Professional development is encouraged
• Ideas and innovation are welcomed
• Work-life balance genuinely matters

This is a fantastic opportunity to lead a passionate team while continuing to contribute to the ongoing success of a thriving clinic.

About the Role

As Practice Manager youll play a key leadership role in the day-to-day operation and long-term success of the clinic.

Youll work closely with the Veterinary Director nursing team and regional leadership to create an environment where people thrive clients receive exceptional service and patients receive outstanding care.

Your responsibilities will include:

• Leading and supporting the nursing and reception teams
• Creating and maintaining a positive engaged workplace culture
• Managing rostering workflow and team coordination
• Supporting recruitment onboarding and team development
• Monitoring clinic performance and key business metrics
• Supporting client service excellence and patient care standards
• Managing stock control and inventory processes
• Ensuring clinic compliance and operational standards are maintained
• Working closely with the Vet Director and regional leadership team
• Driving team engagement retention and professional development
• Identifying opportunities to improve clinic operations and efficiency
• Providing hands-on nursing or reception support where required

This role offers the opportunity to have a genuine influence on clinic culture team engagement and business performance.

About You

Were looking for someone who:

• Has previous Practice Manager Head Nurse or veterinary leadership experience
• Has a strong background working within the veterinary industry
• Holds a Certificate IV in Veterinary Nursing or equivalent qualification (highly regarded)
• Has strong people leadership and coaching skills
• Demonstrates excellent organisational and time-management abilities
• Has experience managing teams workflows and clinic operations
• Is a confident communicator who builds strong relationships with clients and colleagues
• Is proactive solutions-focused and adaptable
• Has strong business acumen and attention to detail
• Thrives in a fast-paced environment while maintaining a positive attitude

Most importantly youre someone who enjoys helping teams succeed and creating a workplace where people genuinely enjoy coming to work.

Why Greencross

At Greencross were all about helping our people grow feel supported and enjoy coming to work.

When you join us youll enjoy:

• Strong leadership support at clinic regional and national levels
• Access to CPD training and leadership development pathways including LinkedIn Learning VetWebinars and the Annual Greencross Clinical & Leadership Conference
• Career growth opportunities across a large national network
• Access to a broad community of veterinary professionals
• Staff discounts including:
  • 50% off Royal Canin products
  • 25% off Petbarn products
  • Veterinary service discounts
• Access to Fitness Passport
• Access to Pounce employee discounts across retail travel fuel entertainment and everyday essentials
• Employee Assistance Program (EAP) and wellbeing support services
• A culture built on respect teamwork and collaboration
• A genuine commitment to work-life balance

Apply Today

If youre an experienced veterinary leader looking for the opportunity to lead a fantastic team drive clinic success and build a rewarding long-term career wed love to hear from you.

Join Greencross North Lakes and help create an environment where great care great people and great leadership come together every day.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1