Administration Support Officer

Job Description

About your new employer

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Career Growth and Development We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

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Work/Life Balance and Lifestyle Benefits

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Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

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Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

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Competitive salary and benefits

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We offer attractive remuneration packages and generous leave entitlements.

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Salary range: $81,649 to $90,801 p.a. (AO3)4 to 6 weeks annual leave with 14%-17.5% loading12.75% employer contribution to superannuationPlus Salary Sacrificing options may be available

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About your opportunity

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To lead and provide effective and efficient high-level administrative support, including the development of administrative processes, and quality review of such processes, for the Townsville Information and Technology Unit.

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The ideal applicant will be someone who has proven ability and can demonstrate the following

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• Demonstrated ability to provide high quality organisational, administrative support to an Information Technology team with ability to prepare complex documents, agendas, minutes and correspondence.
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• Demonstrated advanced computer skills and file management utilising appropriate software.
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• Demonstrated advanced interpersonal skills and proven effective communication skills, both oral and written including the ability to liaise with clients and staff at all levels, using tact and respecting clients' confidentiality and interests.
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• Demonstrated ability to plan, meet deadlines and prioritise workloads whilst working autonomously, and to be flexible in a changing team work environment.
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• Demonstrated ability to utilise discretion in a decision maker role in the absence of other staff of the Information Technology Team.
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• Good knowledge of modern Human Resource practices, including occupational health and safety, equal employment opportunity and industrial relations.
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Requirements

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Probation period may apply. Pre-employment checks will be conducted. Please refer to the Role Description for further details.

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Applications close: Tuesday, 22 September 2026.