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Haltech Inc
TECHNICAL SUPPORTHaltech Inc • Sydney, NSW, AU
TECHNICAL SUPPORT

TECHNICAL SUPPORT

Haltech Inc • Sydney, NSW, AU
4 days ago
Job description

Job Description

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  • Work for a World Leader in Performance Vehicle Electronics
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  • Fast Paced Environment
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  • Western Sydney Location
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If you’re interested in modified performance cars, motorsports and electronics then look no further, Haltech is the company for you.

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Haltech is a world-renowned leader in the design and manufacture of electronic engine management systems for modified performance vehicles and motorsport applications.Our mission is to empower automotive enthusiasm using technology.

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We are currently seeking a highly skilled and motivated team member to join our Sales & Technical team. This is a customer-facing position within our organisation and we are seeking someone who has excellent communications skills along with a love of high-performance vehicles.

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About the Role

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  • Day-to-day telephone and email support, ranging from sales enquiries and quotes to detailed customer interaction and problem-solving.
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  • Meeting and exceeding monthly sales targets.
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  • Providing technical and sales support to dealers and customers.
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  • Fault Finding – Troubleshooting electrical installations, mechanical problems and computer software installation issues.
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  • May include in-field technical support at race meetings and customer premises (some travel and weekend work involved).
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  • May include dynamometer testing and engine tuning.
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  • Assisting with software and firmware development.
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  • Preparation and maintenance of internal and external technical documentation.
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  • Setup and maintenance of customer files and documentation in accordance with standard procedures
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About You

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  • 2 years experience working in a similar role
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  • Excellent written and verbal communication skills
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  • Ability to identify customer needs and challenges
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  • Networking ability
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  • High level of Computer Literacy (Microsoft Office, CRM and other related software)
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  • A keen passion for performance cars and electronic technology products
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  • Working knowledge of aftermarket engine management systems and electronic fuel injection systems
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  • Sound knowledge of internal combustion engines, performance modifications and forced induction systems
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  • Strong self-management skills with the ability to work unsupervised and to tight deadlines.
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  • Excellent drive and initiative, proactive desire to learn and grow within the company.
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Haltech Engine Management Systems is an Equal Opportunity Employer

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TECHNICAL SUPPORT • Sydney, NSW, AU

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