Project Officer

• Provide a central point of contact for screening and assessment of young people and families referred to the service


• Coordinate service provision and help clients access appropriate support


• Collaborate to obtain organisational information regarding clients, individual and family needs, current service delivery and service gaps


• Build and maintain relationships with government, non-government, community stakeholders and local service providers


• Coordinate and participate in cross-agency case discussions, local governance groups and network meetings


• Develop partnerships with service providers, understand available services, develop referral pathways and negotiate services


• Advocate regarding access and service delivery


• Identify options for brokering external service provision where supports are unavailable


• Monitor program activities, deliverables and outcomes


• Identify risks, emerging issues and opportunities for continuous improvement


• Apply ethical and evidence-informed practice, including social justice, empowerment, cultural safety and child-centred approaches


• Support meaningful participation of young people and families in decision-making

Requirements

• Demonstrated understanding and experience of the service system which supports children and their families, and the interconnectivity between government and non-government agencies involved in supporting families


• Strong communication skills


• Ability to establish and maintain relationships with government and non-government agencies


• Confident communicator able to engage and support a diverse range of stakeholders


• Strong engagement and relationship building skills


• Highly resilient and able to work under pressure and manage competing priorities


• Ability to understand and adhere to Legislation, Policies and Procedures


• Ability to plan and prioritise workload with attention to detail


• Current driver’s licence and willingness to travel


• Subject to a National Criminal History Record Check


• Subject to a Working with Children Check clearance


• Up-to-date résumé (maximum 5 pages)


• Cover letter (maximum 3 pages) addressing the targeted questions

Core Competencies

Demonstrates expertise in coordinating service provision for children and families, with a strong focus on building relationships with government and non-government agencies. Proficient in advocacy, program monitoring, and applying ethical practices to ensure effective service delivery.

Highest-signal resume keywords

• Service System Understanding


• Relationship Building


• Strong Communication Skills


• Advocacy for Service Delivery


• Legislation Adherence

ATS Optimization Keywords

Soft Skills

• Engagement Skills


• Resilience


• Attention to Detail


• Ability to Manage Competing Priorities

Certifications & Qualifications

• Current Driver’s Licence


• National Criminal History Record Check


• Working with Children Check Clearance

Industry Keywords

• Child-Centred Approaches


• Cultural Safety


• Social Justice


• Cross-Agency Collaboration


• Stakeholder Engagement

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