Partner Manager
At Blue Light Card, our mission is to support and celebrate those who serve communities with unwavering dedication - from emergency services to healthcare, defence, and education sectors. By offering exclusive benefits and discounts through partnerships with top brands, we aim to make a meaningful impact on their everyday lives.
Founded in the UK in 2008, we now have more than 6 million members globally. We launched in Australia in 2022 with the same commitment to supporting those who serve. This is an opportunity to be part of a team driving the next chapter of Blue Light Card’s journey, blending purpose with measurable commercial success.
We're looking for a Senior Account Manager to own a portfolio of partner accounts (everything from The Iconic, Samsung, Breville, Woolworths & Yo-Chi) to drive renewals, growth and Retail Media revenue, while building the kind of relationships that keep them investing in us for the long run.
What you'll do
- Own revenue and KPI targets across your portfolio of partner accounts, managing renewals and post-acquisition growth
- Build strong relationships with partner stakeholders and affiliates, and contribute to initiatives that strengthen retention across the wider team
- Pitch and close Retail Media sales opportunities with confidence
- Keep partner offers sharp and relevant, evolving them as member needs change
- Partner with internal teams to deliver on commercial objectives, resolve issues and support campaign execution
- Be in the data: you'll keep account information and agreements accurate and up to date
- Track account performance, report on KPIs and use the data to spot what's working and what needs to change
What we're looking for
- 8+ years' experience in an Account Management, Partner, or similar relationship driven role from a retail, loyalty, marketplace, affiliate, or similar background
- A track record of building relationships and growing accounts commercially
- Success negotiating and landing commercial contracts
- You're comfortable with data: you can draw out trends and insights to shape new initiatives
- A growth mindset - you move at pace and hold yourself to hitting (or beating) targets
- A genuine collaborator who works well across teams and values getting there together
- QSR or travel experience would be a huge plus
What's on offer
- 24 days annual leave + your birthday off, moments that matter leave & volunteer leave
- $1,000 health insurance contribution + $1,000 personal development fund
- Paid parental leave, an EAP, and your own Blue Light Card
- Hybrid working — 3 days in our Sydney CBD office, 2 from home
If you want to own how a growing member platform shows up online - and help Australia’s essential workers make their money go further - we’d love to hear from you.
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