Quality Assurance Officer

The role involves managing the company's food safety and quality management system to ensure legislative and regulatory compliance and to meet customer requirements.

Key responsibilities

• Maintain business food safety and quality certification including HACCP, SQF and Primesafe and compliance to customer specific standards
• Continuous improvement of food safety and quality management system including implementation of necessary policies and procedures to ensure legislative and regulatory compliance
• Manage vendor assurance program to ensure both local and international suppliers supply safe and quality products as per customer requirements
• Manage customer complaint process including monitoring, investigating, identifying root cause, trending and reporting
• Build relationships with stakeholders (internal and external) by regularly communicating in matters relating to food safety, quality and seafood sustainability
• Keep product specification updated and ensure products are assessed for compliance to specification including microbiological testing, chemical testing and organoleptic assessments
• Approval and verification of artwork and packaging to ensure compliance with FSANZ Food Labelling laws
• Provide technical input into New Product Development process to ensure product conformance to legislative, regulatory and customer requirements
• Management of sustainable seafood through assessment of species to determine sustainability status
• Work with procurement to source sustainable seafood and ensure chain of custody for identification and traceability

About you

• Degree or equivalent in Food Technology/Science or other relevant discipline
• Significant experience in vendor assurance management in manufacturing or retail industries, preferably more than 3 years industry experience
• Comprehensive understanding of the requirements in the FSANZ Food Standards Code and relevant legislations
• Knowledge in Food Safety and Quality Standards e.g. SQF, HACCP
• Knowledge of seafood industry especially sustainable seafood
• Computer literate and proficient in using internet collaborative specification systems
• Excellent verbal and written communication in both English and Mandarin
• Highly developed planning, organising and project management skills
• Ability to manage and resolve conflicts amicably and professionally
• Commercial astuteness with ability to work at pace with stakeholders at all levels across the business

#J-18808-Ljbffr