Sportscraft & JAG - Assistant Concession Manager - MYER Galleria

Job Description

About The Role

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As Assistant Concession Manager, you'll support your Concession Manager in leading the team and delivering an elevated, personalised customer experience that reflects our brands. You'll play a key role in driving sales, developing your team, and building strong relationships across the Myer floor — all while growing your confidence as a future retail leader.

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You'll work closely with your Concession Manager to spot opportunities for performance and progression, for both yourself and your team.

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What You'll Need

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• Previous leadership experience (Supervisor, 2IC or similar)
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• An interest in fashion, brand storytelling and premium product
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• Confident communication and people leadership skills
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• A proven track record of driving KPIs and sales performance
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• Strong organisational and time management skills
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• A commercial mindset with awareness of customer profile and competitor activity
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• A calm, can-do attitude in a fast-paced, multi-brand environment
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Key Responsibilities

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• Support the Concession Manager to lead and motivate a high-performing team
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• Personally drive sales and deliver standout customer service to lead by example
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• Build strong working relationships with Myer store, floor and operations teams
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• Manage stock, visual merchandising and pad presentation to brand standard
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• Coach and develop team members through regular feedback and training
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• Assist with recruitment, induction and rostering
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• Step up to lead the concession when required
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• Uphold safety, loss prevention and compliance with APG & Co and Myer standards
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