HVAC Tech Support / Technical Service Engineer
Job Description
Technical Service Engineer/ HVAC Tech Support - HVAC WA & NSWFull-Time | Permanent
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We are looking for experienced HVAC Technicians to join a leading organisation as Technical Service Engineers across Western Australia and NSW.
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This is an excellent opportunity for someone with strong hands-on HVAC experience who is ready to transition into a more technical, support-focused role while continuing to utilise their industry knowledge and expertise.
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You'll become the go-to technical expert, supporting customers and service partners with troubleshooting, diagnostics, commissioning and technical advice across a range of advanced HVAC systems, including VRF and inverter technology.
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The Role
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Your responsibilities will include
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- Providing expert technical support for HVAC and air conditioning systems \n
- Supporting service partners with troubleshooting, diagnostics and technical queries via phone and email \n
- Assisting with spare parts selection and providing technical advice \n
- Participating in and supervising site visits and commissioning activities \n
- Supporting successful project delivery and system performance \n
- Managing and processing warranty claims \n
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About You
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To be successful in this role, you will have:
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- Certificate III in Refrigeration and Air Conditioning \n
- Current Refrigerant Handling Licence - mandatory \n
- Restricted Electrical Licence - mandatory \n
- Strong experience in HVAC service, repairs and diagnostics \n
- Proven fault-finding and technical troubleshooting skills \n
- Strong knowledge of VRF and inverter technology \n
- Excellent written and verbal communication skills \n
- Strong problem-solving and time management abilities \n
- The ability to confidently support customers and technical service partners \n
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What's on Offer
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- Company vehicle \n
- Competitive salary \n
- Excellent learning and development opportunities \n
- Employee discounts across hundreds of retailers \n
- Employee Assistance Program \n
- Additional leave benefits \n
- Supportive team environment \n
- Great work-life balance \n
- The opportunity to transition from a hands-on role into a technical engineering career \n
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Opportunities are available in WA and NSW.