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O'Brien Glass Industries Limited
Warehouse Administration OfficerO'Brien Glass Industries Limited • Sydney, AU
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Warehouse Administration Officer

Warehouse Administration Officer

O'Brien Glass Industries Limited • Sydney, AU
19 days ago
Job description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

– Sydney Distribution Centre | $31.11ph + Super | Monday–Friday O’Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity. You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.

Why Build Your Career with O’Brien®

  • $31.11 per hour + Super
  • Dayshift: 7:00am–3:00pm, with flexibility when operational needs change
  • Ongoing training, development and internal career pathways
  • Supportive, inclusive team culture
  • Incentive & Recognition programs
  • Community service & volunteering leave
  • Employee discounts across O’Brien® services & partner brands
  • Future relocation to our Badgerys Creek National Distribution Centre (2027) — a modern, purpose‑built facility supporting long‑term growth

What You’ll Be Doing

  • Provide warm, professional customer service face‑to‑face and over the phone
  • Check stock availability using internal systems
  • Process EFTPOS payments
  • Complete general administration duties
  • Maintain accurate stock spreadsheets
  • Create and confirm pick slips
  • Complete invoicing and basic reporting
  • Book and consign transport when required
  • Build strong internal and external stakeholder relationships

Additional Responsibilities

  • Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met
  • Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies
  • Process Wholesale credit notes, confirm returns and assist with specific Wholesale admin tasks when required
  • Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC
  • Arrange driver accommodation bookings and maintain accurate records
  • Assist with new starter and casual onboarding, including induction paperwork and documentation
  • Undertake cross‑training in Containers, developing capability to support container workflows and provide coverage when needed
  • Provide general DC administrative support, including data entry, reporting, filing and assisting other teams during busy periods

About You

  • Excellent written and verbal communication skills
  • Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)
  • Strong customer service capability
  • Ability to thrive in a fast‑paced environment
  • Excellent time management and attention to detail
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Able to work autonomously and collaboratively
  • A desire to learn, grow and build your career with O’Brien® Glass

The Perks

  • Friendly and supportive team
  • Ongoing learning and development
  • Reward and recognition programs
  • Genuine career development opportunities

You must have Full Australian Work Rights to be considered.

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents.

Founded in February 1924 by Frank G. O’Brien on Allen Street, Waterloo, O’Brien® began as a silvering business with a strong commitment to customer satisfaction and employee well-being. Over the years, we’ve grown to become Australia’s leading vehicle glass repair and replacement company. Today, O’Brien® operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers. Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year. Our expertise extends beyond vehicles - since 1924, O’Brien® also has been a trusted provider of quality glass products and services for Australian homes and businesses. Our tailored glazing solutions are designed to meet the unique needs of every customer. In 2018 O'Brien® and Laser & Electrical Plumbing untied their expertise, giving rise to O'Brien Plumbing and Electrical enabling O'Brien® to offer a complete range of a complete range of products and services across Australia. O'Brien® is also part of Belron®, a global leader in vehicle glass repair, replacement, and recalibration, operating in over 40 countries across 6 continents. At O'Brien®, we put our customer at the heart of everything that we do, maintaining a continual focus on Making a Difference with Real Care to our customers and employees.

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Warehouse Administration Officer • Sydney, AU